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    Should I be getting a higher sync speed?

    This is a discussion on Should I be getting a higher sync speed? within the Sky Broadband help forums, part of the Sky Broadband help and support category; I've been with Sky LLU for a month now but not sure if I'm getting the most out of my ...

    1. #1
      Saturn V's Avatar
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      Should I be getting a higher sync speed?

      I've been with Sky LLU for a month now but not sure if I'm getting the most out of my line. I phoned Sky and they put me on the 'gamer' profile and resynced my router at a higher speed. I was told to expect the sync to increase over the next few days. But its stayed the same for 2 weeks

      Should I be getting a higher sync than this?

      Connection Speed 18359 kbps 1146 kbps
      Line Attenuation 22.5db 13.4db
      Noise Margin 7.2db 8.7db


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    3. #2
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      Re: Should I be getting a higher sync speed?

      If you have been put on a 'gamer profile', then this means that the line is already uncapped to 20 down / 1.3 up. Essentially, if the line could train in higher due to changes in noise/conditions, then the fact that it is uncapped would allow it train in higher.

      In a nut-shell, as is stands, that's the line's lot.

    4. #3
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      Re: Should I be getting a higher sync speed?

      Thanks. I guess the only way to increase the sync now would be to adjust the snr margin with Mel's Authenticity?

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      Re: Should I be getting a higher sync speed?

      Yup. If it's definitely uncapped as Sky have suggested, then that should raise the sync speed a little higher.

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      Re: Should I be getting a higher sync speed?

      My stats in the 1st post was after rebooting the router just before posting.

      Theres just been a 1 second power cut to the house and...

      Connection Speed 18721 kbps 1142 kbps
      Line Attenuation 22.5db 3.2db
      Noise Margin 6.3db 8.7db


    7. #6
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      Re: Should I be getting a higher sync speed?

      I was told to expect the sync to increase over the next few days. But its stayed the same for 2 weeks
      I don't know why they say that, unless it is just to get you off the line. When they adjust the stats manually wysiwyg. The only time there would be a chance of an increase over a few days would be if they put DLM training back on your line.

      As things are your line is stretched to its limit. If the noise margin drops much more it is likely to drop and resync at a lower speed. This is not Sky doing it, it is how ADSL works.

      You could possibly increase your sync by setting the noise margin lower, but this will not necessarily give you a higher download speed. It may actually reduce your throughput, due to errors having to be corrected.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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      Re: Should I be getting a higher sync speed?

      I'd be happy with 18Mbps personally
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

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      Re: Should I be getting a higher sync speed?

      I've been having a little play today. Setting the snr margin to 77% gives me the stats below. I shouldn't expect dropouts or errors with a noise margin of 6.0db should I, providing it stays at 6 during the night?

      Connection Speed 18932 kbps 1146 kbps
      Line Attenuation 22.5db 13.1db
      Noise Margin 6.0db 8.9db

    10. #9
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      Re: Should I be getting a higher sync speed?

      Quote Originally Posted by Isitme View Post
      I don't know why they say that, unless it is just to get you off the line. When they adjust the stats manually wysiwyg. The only time there would be a chance of an increase over a few days would be if they put DLM training back on your line.
      He told me what they were doing was a new thing for tier 1 and he had to go and ask a colleague what to do 3 times! I was told not to unplug the router so I guess he was assuming that DLM was going to be activated again which it wasn't.

    11. #10
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      Re: Should I be getting a higher sync speed?

      providing it stays at 6 during the night?
      With that provision.

      Is it really worth it for a possible increase in your download speed of a bit over 20KB/s, when you already have over 2000KB/s

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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