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    Who's responsible?

    This is a discussion on Who's responsible? within the Sky Broadband help forums, part of the Sky Broadband help and support category; I'm not entirely sure this is the correct forum for this question, so I apologise if not. I am paying ...

    1. #1
      oggy_c's Avatar
      oggy_c is offline Sky User Member
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      Who's responsible?

      I'm not entirely sure this is the correct forum for this question, so I apologise if not.

      I am paying my line rental with Sky where as I recently paid BT, are Sky now responsible for the quality of the signal? or are BT still responsible for the master socket and back to the exchange?

      Should I have a fault with my line and I've ruled out the master socket, who do I report the fault to?

      Thanks


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    3. #2
      User05's Avatar
      User05 is offline Sky User Member
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      Re: Who's responsible?

      Whoever you pay line rental are responsible to log a fault to Openreach for fault repair(s).

     

     

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