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    1st March Outage

    This is a discussion on 1st March Outage within the Sky Broadband help forums, part of the Sky Broadband help and support category; When I checked the log and even the statistics in the early hours, it showed an elapsed duration, that when ...

    1. #11
      Bermuda's Avatar
      Bermuda is offline Sky User Member
      Exchange: Harwich
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
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      When I checked the log and even the statistics in the early hours, it showed an elapsed duration, that when subtracted, leads to the router reboot at midnight on 1st March.


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    3. #12
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
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      Re: 1st March Outage

      I was trying to establish whether the router rebooted or simply resynced. If it rebooted itself, something may be wrong with it. The only time you should see a reboot without your interaction would be if it was upgraded with new firmware. Has your firmware been upgraded by any chance?

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #13
      Bermuda's Avatar
      Bermuda is offline Sky User Member
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      I would not know if the firmware had been upgraded or not.

      Firmware version V2.02.44
      Adsl firmware version 7.03.01.66

      The broadband service has been very reliable without issue for a couple of years now.

    5. #14
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: 1st March Outage

      That is the current firmware. As the Sagem and the Dlink have received upgrades, I just wondered if the DG934 had too.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. The Following User Says Thank You to Isitme For This Useful Post:

      Bermuda (01-03-11)

     

     
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