Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 6 of 7 FirstFirst ... 4567 LastLast
    Results 51 to 60 of 64

    Network type changed to MER. No longer Dynamic IP?

    This is a discussion on Network type changed to MER. No longer Dynamic IP? within the Sky Broadband help forums, part of the Sky Broadband help and support category; I've made no secret of using my own router until recently because it packed up on the WiFi & is ...

    1. #51
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      27,896
      Thanks
      810
      Thanked 2,194 Times in 2,064 Posts

      Re: Network type changed to MER. No longer Dynamic IP?

      I've made no secret of using my own router until recently because it packed up on the WiFi & is out of warranty.

      What's I've not mentioned previously on this forum was the set of circumstances that saw me without a Sky router when I first got connected. I was unaware of how the routers were embedded with the login details and that they weren't actually logged to your account until you first use the router.

      This left me without the means to use my BB connection for several days, yet I had a perfectly functional router of my own connected to the line already. DLM had kicked in and the router was synchronising. It just couldn't sign in to the Sky BB service.

      I trust that most members would agree that by supplying a known router, any support issues are made much easier. I suspect that many would agree that for the majority of people, it is also a sensible idea to remove features that would allow many to muck up their connections.

      However, it would be nicer if for those who know what a router can be used for, the following were immediately available:

      * Full WiFi n facilities (300mbps, dual frequency, stronger signal)
      * Gigabit LAN
      * Option to set up a 2nd WiFi connection that doesn't have access to your LAN (something that guests can access, without seeing your LAN)
      * Improved reporting facilities which can email problem reports
      * Ability to bridge another router via WiFi
      * A couple of USB ports to allow for (a) a 3G dongle for backup BB service (b) a printer to be shared & (c) an External Drive or USB memory stick to be fully accessed

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms


    2. Advertisement
    3. #52
      I_Hate_Sky_Awnsers's Avatar
      I_Hate_Sky_Awnsers is offline Sky User Member
      Exchange:
      Broadband ISP: Virgin Standard
      Router: Non Sky Router
      Sky TV: Virgin
      Join Date
      Mar 2011
      Posts
      965
      Thanks
      2
      Thanked 59 Times in 57 Posts

      Re: Network type changed to MER. No longer Dynamic IP?

      Fully agree Scubbie with what the sky routers should have.

      Also think that a QOS packet scheduler should be there as well.

      I agree that customers should be provided with a router if they require one. Until the sky routers have all the features mentioned by you and others. When that happens most customers wouldn't mind using the Sky supplied router.

      Most 3rd party routers are cheaper and better quality.

      There are always going to be acceptions such as people that have their own routers configured the way they want.
      Links Router Stats Useful Tutorials Speed Test Check For Test Socket Repetitive Electrical Impulse Noise

      Results from http://www.speed.io (Copied on 2011-04-08 16:36:58)
      Download: 50000 Kbit/s Upload : 4361 kbit/s Connects : 2446 conn/min Ping: 21 ms

    4. #53
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      27,896
      Thanks
      810
      Thanked 2,194 Times in 2,064 Posts

      Re: Network type changed to MER. No longer Dynamic IP?

      Yep - I forgot about QoS.

      Perhaps a better way forward would be to offer two routers to be made available to all the Sky BB customers.

      Option 1 - Free Router - similar as is currently shipped, but fully WiFi n. Perhaps a single USB port could be added too

      Option 2 - Charged for router, with all the features mentioned above

      Both could be then fully supported by staff within Sky.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    5. #54
      I_Hate_Sky_Awnsers's Avatar
      I_Hate_Sky_Awnsers is offline Sky User Member
      Exchange:
      Broadband ISP: Virgin Standard
      Router: Non Sky Router
      Sky TV: Virgin
      Join Date
      Mar 2011
      Posts
      965
      Thanks
      2
      Thanked 59 Times in 57 Posts

      Re: Network type changed to MER. No longer Dynamic IP?

      Sounds like a good idea but chances are people would choose the free one, or complain that they could get a better router cheaper.
      Links Router Stats Useful Tutorials Speed Test Check For Test Socket Repetitive Electrical Impulse Noise

      Results from http://www.speed.io (Copied on 2011-04-08 16:36:58)
      Download: 50000 Kbit/s Upload : 4361 kbit/s Connects : 2446 conn/min Ping: 21 ms

    6. #55
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      27,896
      Thanks
      810
      Thanked 2,194 Times in 2,064 Posts

      Re: Network type changed to MER. No longer Dynamic IP?

      Quote Originally Posted by I_Hate_Sky_Awnsers View Post
      Sounds like a good idea but chances are people would choose the free one, or complain that they could get a better router cheaper.
      That would very much depend on how well the router is priced.

      The current pricing for routers meeting the specs I posted is around 150 mark. Take off say 30 (the cost customers are charged for a Sky router at present), leave a router pegged at around 120. Put in bulk purchasing discounts, I'm sure that they could get the price down to 80.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    7. #56
      fuzzy logic's Avatar
      fuzzy logic is offline Sky User Member
      Exchange:
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Sky Basic
      Join Date
      Apr 2008
      Posts
      463
      Thanks
      2
      Thanked 70 Times in 51 Posts

      Re: Network type changed to MER. No longer Dynamic IP?

      Quote Originally Posted by I_Hate_Sky_Awnsers View Post
      Fully agree Scubbie with what the sky routers should have.

      Also think that a QOS packet scheduler should be there as well.
      On top of all that, I think a major omission in Sky routers is an effective, easy to configure parental controls. The router is the most logical place to implement that.

      Also a decent firewall implementation:- While the firewall rules on the original Netgear are a bit limited, with the D-link (with the V1.11 firmware at least) the firewall rules are a joke. It won't even let you configure two rules with the same service name, you have to create a new service for the same set of ports with a different name to get around that. Which makes it tricky if you want to configure two inbound rules applying to the same ports for different source address ranges.

      Also a better designed user interface would be desirable, the original Sky (Netgear) router is well thought out, with most of its configuration pages listed down the side, and has proper buttons to click on, the new design is much less convenient.

    8. #57
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      27,896
      Thanks
      810
      Thanked 2,194 Times in 2,064 Posts

      Re: Network type changed to MER. No longer Dynamic IP?

      Yep - Forgot about parental controls.

      Certainly they could be improved across the board.

      Now I wonder if the developers at BSkyB ever read this forum?

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    9. #58
      I_Hate_Sky_Awnsers's Avatar
      I_Hate_Sky_Awnsers is offline Sky User Member
      Exchange:
      Broadband ISP: Virgin Standard
      Router: Non Sky Router
      Sky TV: Virgin
      Join Date
      Mar 2011
      Posts
      965
      Thanks
      2
      Thanked 59 Times in 57 Posts

      Re: Network type changed to MER. No longer Dynamic IP?

      Starting to build a rather large list now of the sort of router that should be available.
      Links Router Stats Useful Tutorials Speed Test Check For Test Socket Repetitive Electrical Impulse Noise

      Results from http://www.speed.io (Copied on 2011-04-08 16:36:58)
      Download: 50000 Kbit/s Upload : 4361 kbit/s Connects : 2446 conn/min Ping: 21 ms

    10. #59
      SadBloke's Avatar
      SadBloke is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky+ HD
      Join Date
      Oct 2010
      Posts
      305
      Thanks
      2
      Thanked 25 Times in 24 Posts

      Re: Network type changed to MER. No longer Dynamic IP?

      Quote Originally Posted by I_Hate_Sky_Awnsers View Post
      Starting to build a rather large list now of the sort of router that should be available.
      And there is the problem. Offering a cheap, basic router is enough for most people. Gets them online with the least hassle and relatively easy for the ISP to troubleshoot if there is a problem.

      The alternative is to leave customers to make their own arrangements, which could add 100+ to the connection price if they don't already have the kit; or offer a 'top of the range' router but that will come out around the same price, and multiply the number of things that could go wrong. That all has to have a cost, which we end up paying for out of our monthly subscriptions.

      You may guess from my post that I'm ok with the current situation. My 32 refurbed D-Link router is happily providing me with N connectivity at 5GHz and gigabit through DD-WRT while the Sky Sagem handles the internet connection and 2.5GHz wireless.

    11. #60
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Q Hub ER110
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      27,896
      Thanks
      810
      Thanked 2,194 Times in 2,064 Posts

      Re: Network type changed to MER. No longer Dynamic IP?

      I understand your scepticism 'SadBloke', but if the router were made available as an option, there would be many who would not wish to take one, simply because of the extra price.

      However, I would agree that there would be a certain number who would spend the money on it, simply to increase their status symbols.

      How significant the number is not known to you nor I at this stage.

      The BT HomeHub v2 offers significantly more options that any Sky router. It is supplied as standard to all new BT customers.

      Are you therefore suggesting that Sky customers are to forever subject to inferior products?

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     
    Page 6 of 7 FirstFirst ... 4567 LastLast

    LinkBacks (?)


    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION