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    Getting your broadband username \ password WITHOUT a router

    This is a discussion on Getting your broadband username \ password WITHOUT a router within the Sky Broadband help forums, part of the Sky Broadband help and support category; So rather intelligently I thought I could leave it until activation day before chasing up my router which didn't arrive... ...

    1. #1
      Bonobo's Avatar
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      Getting your broadband username \ password WITHOUT a router

      So rather intelligently I thought I could leave it until activation day before chasing up my router which didn't arrive...

      As I thought I had one (well allow me to rephrase as I actually have a fully functioning one) I assumed it would simply be a case of phone sky - get details - log on...

      Apparantly not... So onto my question...

      ANY way at all through any means of getting these details without having my router..? Whether from sky from the phone line anything?


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    3. #2
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      Re: Getting your broadband username \ password WITHOUT a router

      Nope, I'm afraid not. I was in the same situation a year ago in another property.

    4. #3
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      Re: Getting your broadband username \ password WITHOUT a router

      How incredibly frustrating...

      Thanks for the help anyway.

    5. #4
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      Re: Getting your broadband username \ password WITHOUT a router

      Final throw of the dice...

      I'm guessing using my friends Sky router wouldn't help? There's no auto detection feature or anything?

      Thanks in advance..

    6. #5
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      Re: Getting your broadband username \ password WITHOUT a router

      I know it doesn't make it any less annoying, but if you complain you'll get some money off the broadband for a period of time.

    7. #6
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      Re: Getting your broadband username \ password WITHOUT a router

      Providing that you friend is using another sky router, this should present no problem. Occasionally Sky does block a router, but more often this isn't done.

      As for them not issuing the sign-on details, yes it is a pain. The details are locked into each individual router. Once you get your router, use a program to extract the password as some people are experiencing problems with the latest Firmware updates.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
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      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

    8. #7
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      Re: Getting your broadband username \ password WITHOUT a router

      Quote Originally Posted by Scubbie View Post
      Providing that you friend is using another sky router, this should present no problem. Occasionally Sky does block a router, but more often this isn't done.

      As for them not issuing the sign-on details, yes it is a pain. The details are locked into each individual router. Once you get your router, use a program to extract the password as some people are experiencing problems with the latest Firmware updates.
      Apologies for pressing but not really following your answer..

      Does this mean I CAN use their router? or that as all details are stored indivually and not remotely that I need to use the specific router they sent me?

    9. #8
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      Re: Getting your broadband username \ password WITHOUT a router

      You can use any SKY router providing it has not been blocked. (Its very unlikely that it has).

    10. #9
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      Re: Getting your broadband username \ password WITHOUT a router

      You are an absolute legend many thanks my friend!

     

     

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