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    Slow Speeds, considering changing

    This is a discussion on Slow Speeds, considering changing within the Sky Broadband help forums, part of the Sky Broadband help and support category; Get the stats from the test socket, if they improve (the noise margin increases) then the slower speed is due ...

    1. #21
      Smithy99's Avatar
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      Re: Slow Speeds, considering changing

      Get the stats from the test socket, if they improve (the noise margin increases) then the slower speed is due to your internal wiring. This is an easy fix, fit a filtered faceplate.

      Best thing you can do is to get away from Sky Connect anyway. No matter how good your line and connection are, the product is awful and is just about the worst you could get in the UK.

      Even if you do end up with a good stable 8mb connection you wont get anywhere near it when you actually come to use it because the package is so oversubscribed, some are lucky to get the old dial up speeds from 10 years ago.


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    3. #22
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      Re: Slow Speeds, considering changing

      i will do so when i am home from work, and is there a way of determing whether or not the interference is a result of my own wiring? lol

      thank you,
      josh

    4. #23
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      Re: Slow Speeds, considering changing

      If, when in the test socket, the sync speed is 8128kbps and the noise margin increases then this shows your internal wiring is holding things back

      But, as said, you're better off leaving Connect as it's terrible. Pay a bit more and get a decent ISP
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    5. #24
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      Re: Slow Speeds, considering changing

      will let you know the results when i get in later, the only thing is, i dont think there are any other better broadband packages available in my area as llu is not available :s

      thanks,
      josh

    6. #25
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      Re: Slow Speeds, considering changing

      there may not be LLU but there will be ISPs that shape a LOT better than Sky - and they'll be open about it too

      Plusnet is highly rated, as is Zen
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    7. #26
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      Re: Slow Speeds, considering changing

      just had a breif look at both plusnet and zen and both are capped around 50-60gb usage, and zen looks like it only offers business broadband, what are the reviews on virgin medias 30mb cable broadband?

      cheers,
      josh

    8. #27
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      Re: Slow Speeds, considering changing

      just had a breif look at both plusnet and zen and both are capped around 50-60gb usage
      On Connect your are capped at 40 Gb.

      If you can get cable it will better than anything you can get from BT at your exchange if there are no LLU providers

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #28
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      Re: Slow Speeds, considering changing

      here are the results from the test socket:

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 600 642 0 30 57 01:42:08
      LAN 100M/Full 9619 0 0 10 0 47:14:58
      WLAN 11M/54M 64087 49408 0 381 50 47:14:45
      ADSL Link Downstream Upstream
      Connection Speed 7936 kbps 448 kbps
      Line Attenuation 20 db 10 db
      Noise Margin 14 db 29 db

    10. #29
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      Re: Slow Speeds, considering changing

      soo what is the conclusion?

    11. #30
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      Re: Slow Speeds, considering changing

      Quote Originally Posted by joshclare View Post
      soo what is the conclusion?
      Change ISP or move to Hertford, Hoddesdon, or Ware, where you could get Sky on an LLU connection or even FTTC when they launch.

      There are some nice areas in parts of Broxbourne too (covered by the same exchange as Hoddesdon). They might not be as picturesque as where you are, but they are nice.

      Nazeing has the same problem in respect of your exchange, so they'll have the same problems.

      I can't quickly tell which exchange serves Hertford Heath, but I know that it is remote and unlikely to have brilliant BB services in respect of speed, unless it has FTTC available.

      Basically your exchange is 'Market 1'. No ISP is able to install it's equipment there. According to SamKnows, there are no planned dates to install ADSL2+ (aka 21CN) or FTTC there. You could join the ever growing band of people writing to Ofcom for an improved BB supply, but knowing the area I suspect it is classified as too rural for the present.

      Other ISPs can and do offer better terms than what Sky Connect currently can do.

      Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
      Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
      Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms

     

     
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