This is a discussion on Micrifilters? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Those figures are still really poor. I'd suggest plugging just the filter & your router into your test socket and ...
- 16-02-11, 10:53 PM #11
Those figures are still really poor.
I'd suggest plugging just the filter & your router into your test socket and posting your stats.
If you don't see any changes, a polite call to CST might help get things changed.
- 17-02-11, 09:36 AM #12
I can see what's going on here...
1. You're on Connect, BUT;
2. You're on the wrong product. You should be on ADSL Max (up to 8Mbps) but you've been provisioned on Home/Office 500 which is a fixed 500kbps speed
I'd call Sky and confirm the package you're on as if you ARE on Unlimited (LLU) then CST should sort it in a matter of minutes. UNLESS you're completely uncapped and it's something your end holding it back
I'm leaning more to being on Connect
- 17-02-11, 10:40 AM #13
thanks for that suggestion Scubie, might give that a go.
Also, thank you IWasNotTheEnemy - you can tell all that from those numbers and letters?! You're good lol
I called them last night and they said they were going to try upgrade me to Unlimited again, as I seem to still have Connect. I got a text message this morning telling me that 'Your Sky Unlimited will be activated on 16/02/2011'.
So, how will I know if this has been activated or not? Apart from the obvious speed increasing, are there any other things I can look at to see if I am actually on Unlimited? Like the ADSL and LLU setting you mentioned.
My Sky TV Menu, services area tells me that I am on Sky U limited. However It said this last week also...
- 17-02-11, 11:37 AM #14
- 17-02-11, 11:53 AM #15
Re: Micrifilters?Empty your mind. Be formless, shapeless, like water. Now you put water into a cup, it becomes the cup. You put water into a bottle, it becomes the bottle. You put it into a teapot, it becomes the teapot. Now, water can flow, or it can crash! Be water, my friend. (Bruce Lee)
- 17-02-11, 11:56 AM #16
How long have you been on Connect? This looks like another case of BT messing up a Sky connection.
- 17-02-11, 01:23 PM #17
i've been on connect for well over 2yrs.
So, should I keep an eye on my router settings? They gyu on the phone said It could take 10days somehow? I thought it was just a matter of a technicial swithching a cable? Anyway!
So, my router settings should change a lot then, i'll keep an eye on the Upstream and Downstream.
So just to clarify, my speeds should go from approx Down 576 kbps / Up 288 kbps to Down 4Mbps / Up 600kbps ?
- 17-02-11, 01:32 PM #18
- 17-02-11, 01:46 PM #19
thanks a lot for the help,
so, realistically I wont notice a change for up to 10 days? They said it would be activated today, but I wont notice it's full potential until the 27th feb?
- 17-02-11, 01:58 PM #20