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    internet gone really slow down to 0.13kbs !!please help

    This is a discussion on internet gone really slow down to 0.13kbs !!please help within the Sky Broadband help forums, part of the Sky Broadband help and support category; oryt people on sky broadband package with the sky calls and tv ect allowed 40g monthly, 2 weeks ago net ...

    1. #1
      deanopolini's Avatar
      deanopolini is offline Sky User Member
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      Exclamation internet gone really slow down to 0.13kbs !!please help

      oryt people on sky broadband package with the sky calls and tv ect allowed 40g monthly, 2 weeks ago net suddneley went really slow ran speed tests showed 0.13kbs net wudnt even load pictures on pages and normally disconnect a rang sky they sdaid ad been capped and wud be off within 6-7 days after that no change still slow rang sky again they said its uncapped and must be a faulty splitter so they sent out a new one with no affect back on the phone they told me to see what the router downstream was it showed 160kb he said thts really bad so they said they will fix it within a few days after thn the downstream went up to 5886kbs yesterday but still the internet was slow 0.13kb with upstream ov 488 jus checked router status again and its back to 160kb downstream and upstream wtf is wrong am sick ov phoning sky coz tha doin f all jus excuses really thinkin about leaving it tbh av tryed everthing lyk trying test socket ect but no change please help


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: internet gone really slow down to 0.13kbs !!please help

      1. Call Sky and ask for MAC code
      2. Move to a proper provider

      That's about it as you'll never get it fixed otherwise
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
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      Re: internet gone really slow down to 0.13kbs !!please help

      Why have you created two threads? Continue on your other thread instead of creating a new one.

      Also, use some punctuation and less 'text speak', as I refuse to read all of that for the fact that my head started hurting after the first few words.

    5. #4
      deanopolini's Avatar
      deanopolini is offline Sky User Member
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      Re: internet gone really slow down to 0.13kbs !!please help

      sorry

     

     

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