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    Snail like Broadband

    This is a discussion on Snail like Broadband within the Sky Broadband help forums, part of the Sky Broadband help and support category; We had BB activated a week ago and its been so very slow all the time. Just to upload the ...

    1. #1
      ColdRed's Avatar
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      Snail like Broadband

      We had BB activated a week ago and its been so very slow all the time.

      Just to upload the following picture of 200KB took over a minute.

      This is about the best speed we have had. Loading web pages takes an enternity

      Ive included stats from the router and a Speed test. if someone can tell me what to do next please.



      Thanks


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    3. #2
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      Re: Snail like Broadband

      Line I believe is still doing DLM, usually upto 10 days after activation, and currently your line is capped, maybe after another week your speeds will increase dramatically.

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      Re: Snail like Broadband

      Also post your router stats taken from the master/test socket using the short grey ASDL cable provided by sky, to see whats going on.


      How to get your router statistics

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      Re: Snail like Broadband

      The stats are in the pic and show that with an uptime of only 7 hours DLM is probably still running and there is a lot more speed to be got. If the router shows a WAN uptime of more than 24 hours, that usually means DLM is completed. After the 10 day training period if the speed has not settled at around 12-13 Mb, phone Sky and ask them to configure the line manually.

      Remember the router must be plugged in and powered up at all times during the training period. Do not reboot yourself as this will effect how DLM sees the line.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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