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    Extremely slow and unstable connection

    This is a discussion on Extremely slow and unstable connection within the Sky Broadband help forums, part of the Sky Broadband help and support category; It's been almost 3 months now. All calls to sky have been useless. An engineer came for a visit 2 ...

    1. #1
      psy_ko's Avatar
      psy_ko is offline Sky User Member
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      Angry Extremely slow and unstable connection

      It's been almost 3 months now. All calls to sky have been useless. An engineer came for a visit 2 months ago and said the line was fine.

      My download speeds usually run as low as 30 kBps (occasionally it goes upto 400 kBps, but that's not often).

      And the connection us also unstable. The line disconnects and reconnects every now so often.

      I am really frustrated with this.


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Extremely slow and unstable connection

      Need a bit more information than that. Start with stats and we'll go from there:

      How to get your router statistics
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      psy_ko's Avatar
      psy_ko is offline Sky User Member
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      Re: Extremely slow and unstable connection

      Okay here are the stats:


    5. #4
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Extremely slow and unstable connection

      Ah, you're on Connect. Sums it all up really!!

      Move to another ISP as soon as you can
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. #5
      psy_ko's Avatar
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      Re: Extremely slow and unstable connection

      Is there no solution to this?
      Is it really that bad?

    7. #6
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Extremely slow and unstable connection

      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     

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