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    Slow speed

    This is a discussion on Slow speed within the Sky Broadband help forums, part of the Sky Broadband help and support category; Download 1390 Upload 408 Ping 97ms am paying for 20 meg what is going on?...

    1. #1
      heysarahg's Avatar
      heysarahg is offline Sky User Member
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      Arrow Slow speed

      Download 1390
      Upload 408
      Ping 97ms

      am paying for 20 meg what is going on?


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    3. #2
      Postman Pat's Avatar
      Postman Pat is offline Sky User Member
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      Re: My speed has gone up in the last few weeks.

      Quote Originally Posted by heysarahg View Post
      Download 1390
      Upload 408
      Ping 97ms

      am paying for 20 meg what is going on?
      No you are paying for UP TO 20 MEG . Post your router stats using the link below.

      How to get your router statistics

    4. #3
      heysarahg's Avatar
      heysarahg is offline Sky User Member
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      Re: Slow speed

      Sorry - I didnt mean to 'hijack' anybody
      Is this what you mean?

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 7134 9675 0 1372 5597 00:30:02
      LAN 100M/Full 8159 0 0 57 0 04:20:16
      WLAN 11M/54M 306399 215763 0 23694 4167 04:20:04


      ADSL Link Downstream Upstream
      Connection Speed 2043 kbps 606 kbps
      Line Attenuation 40db 13db
      Noise Margin 14db 17db


      I am on Sky broadband Unlimited with speeds up to 20 available
      Line connection testing completed on 13/02/2011

      Download Speed
      Your connection has been set to a download speed of up to
      2.0Mb (2048Kb)

      Upload Speed
      Your connection has been set to an upload speed of up to
      0.6Mb (608Kb)
      Last edited by heysarahg; 17-02-11 at 06:08 PM. Reason: missed some info off and it merged text together

    5. #4
      heysarahg's Avatar
      heysarahg is offline Sky User Member
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      Re: Slow speed

      sorry it was in a much clearer table format when I posted it

     

     

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