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    Help with New connection?

    This is a discussion on Help with New connection? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi Our BB goes live on the 8th and we had the letter from sky to NOT plug in the ...

    1. #1
      ColdRed's Avatar
      ColdRed is offline Sky User Member
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      Help with New connection?

      Hi

      Our BB goes live on the 8th and we had the letter from sky to NOT plug in the router until the 8th

      Is there any reason we cant plug it in as it wont be usable till Tuesday anyways?

      Thanks


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Help with New connection?

      Is there any reason we cant plug it in as it wont be usable till Tuesday anyways?
      No reason at all. Just a guess, but I think one of the reasons Sky don't want you to plug in is because they may be running the broadband at a test speed to make sure the line is OK. If someone plugs in before their active date and finds they are getting 256kbps down and up they are liable to call Sky and complain. Sky don't want the extra hassle, so prefer you to plug in on the activation day.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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    5. #3
      ColdRed's Avatar
      ColdRed is offline Sky User Member
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      Re: Help with New connection?

      So i could plug it in today then as long as i dont go moaning at sky

    6. #4
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Help with New connection?

      Yeah, won't get online though
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     

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