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    New Line Install [Stats Included]

    This is a discussion on New Line Install [Stats Included] within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, I have had lots of trouble using my Sky broadband over the past year with an intermittent fault on ...

    1. #1
      DeclanTM's Avatar
      DeclanTM is offline Sky User Member
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      New Line Install [Stats Included]

      Hi,

      I have had lots of trouble using my Sky broadband over the past year with an intermittent fault on the line. Finally after lots of phone calls and 3 openreach visits they finally decide there is a high resistance fault on the line and replace the copper wire.

      I am happy with the new line as all noise is now gone on the phone and the broadband syncs at a higher speed. However I have noticed CRC and ES errors when using diagnostics tools on the router.

      Are they of normal levels or should I ask for my line to be capped slightly? Before the new line I was getting a sync of about 4000/768.

      Code:
      adslctl: ADSL driver and PHY status
      Status: ShowtimeRetrain Reason: 0
      Channel: INTR, Upstream rate = 960 Kbps, Downstream rate = 4608 Kbps
      Link Power State: L0
      Mode:                   G.DMT
      Channel:                Interleave
      Trellis:                ON
      Line Status:            No Defect
      Training Status:        Showtime
                      Down            Up
      SNR (dB):       6.8             7.0
      Attn(dB):       54.0            31.0
      Pwr(dBm):       19.1            12.5
      Max(Kbps):      5184            1120
      Rate (Kbps):    4608            960
                              G.dmt framing
      K:              145(0)          31
      R:              16              16
      S:              1               4
      D:              32              8
                              ADSL2 framing
      MSGc:           1               1
      B:              145             31
      M:              1               4
      T:              1               1
      R:              16              16
      S:              1.1095          4.5000
      L:              1168            256
      D:              32              8
                              Counters
      SF:             740862          740807
      SFErr:          55              52
      RS:             50378646                12593719
      RSCorr:         19828           570
      RSUnCorr:       816             0
      
      HEC:            54              38
      OCD:            0               15
      LCD:            0               4
      Total Cells:    136877547               0
      Data Cells:     64885956                0
      Drop Cells:     0
      Bit Errors:     0               0
      
      ES:             40              0
      SES:            0               0
      UAS:            20              0
      AS:             12595
      
      INP:            1.75            2.00
      PER:            1.94            1.96
      delay:          8.87            9.00
      OR:             28.83           28.44
      
      Bitswap:        0               0
      
      #
      Code:
      Counters        Down            Up
      
      SF:             760686          760690
      SFErr:          57              52
      RS:             51726678                12929724
      RSCorr:         82331           584
      RSUnCorr:       819             0
      
      HEC:            56              38
      OCD:            0               15
      LCD:            0               4
      Total Cells:    140540121           
      Data Cells:     64934173            
      Drop Cells:     0
      Bit Errors:     0               0
      
      ES:             43              0
      SES:            0               0
      UAS:            20              0
      AS:             12932
      
      INP:            1.75            2.00
      PER:            1.94            1.96
      delay:          8.87            9.00
      OR:             28.83           28.44
      
      Bitswap:        0               0
      
      
      Total time = 3hours 36min 1sec
      SF  = 760686   CRC = 57
      LOS = 0   LOF = 0   ES = 43
      
      Latest 1 day time = 3hours 36min 1sec
      SF  = 760686   CRC = 57
      LOS = 0   LOF = 0   ES = 43
      
      Previous 1 day time = 0sec
      SF  = 0   CRC = 0
      LOS = 0   LOF = 0   ES = 0
      Thanks in advance!
      Sky+ HD, Sky Broadband Max LLU, Netgear DG834PN


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    3. #2
      simon194's Avatar
      simon194 is offline Sky User Member
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      Re: New Line Install [Stats Included]

      I wouldn't worry about it I get around 10 times the number of CRC's on my connection in 3 hours and it doesn't seem to cause any problems.

     

     

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