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    activated today adsl light green but no internet

    This is a discussion on activated today adsl light green but no internet within the Sky Broadband help forums, part of the Sky Broadband help and support category; Check you haven't got a proxy set in your internet explorer, connections, LAN settings. All boxes should be empty. what ...

    1. #11
      PaulSky's Avatar
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      Re: activated today adsl light green but no internet

      Check you haven't got a proxy set in your internet explorer, connections, LAN settings. All boxes should be empty.
      what happens if you click on this
      BBC - Homepage
      Do you go to the page?


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    3. #12
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      Re: activated today adsl light green but no internet

      No ha im on my phone now using 3g. I dont think its to do with my computer as tryed my laptop neither work but on the router it says it has recived a IP and that its all connected up to sky yet showing me no internet

    4. #13
      IWasNotTheEnemy's Avatar
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      Re: activated today adsl light green but no internet

      If you log back into the router do you have an IP address for the Internet connection?
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    5. #14
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      Re: activated today adsl light green but no internet

      Yes in secruity page in the log it says i have recived a ip its strange asif i should be able to use internet

    6. #15
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      Re: activated today adsl light green but no internet

      Are your stats the same or did the router resync between 2 and 3 am and raise your speed?

      If you are still unable to get a connection I would advise resetting the router by pushing a pin into the reset button and holding it there until the tick light flashes.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    7. #16
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      Re: activated today adsl light green but no internet

      Were would it say about the resync would it be under the log yeah! Ill have to check after work. Have tryed to reset, also spoke to sky lastnite and he said bt hav done there work but sky havent activated me at there end and to wait but how would i of been reciving a ip and asdl up

    8. #17
      IWasNotTheEnemy's Avatar
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      Re: activated today adsl light green but no internet

      The IP address will be under the first page when you log into the router under the 'ADSL Port' section
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    9. #18
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      Re: activated today adsl light green but no internet

      Were would it say about the resync would it be under the log yeah!

      You can also tell by the WAN uptime in the stats by counting back the hours.

      As you say, if you are getting a green light it means that ADSL is on the line and you are connected to Sky. If it were a case of ADSL being enable but Sky not, then I would think it would be an orange light. Maybe everything will be OK by the time you get home.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    10. #19
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      Re: activated today adsl light green but no internet

      yep wooo got home and its on now haha stats changed tho lol

      ADSL Link Downstream Upstream
      Connection Speed 4095 kbps 605 kbps
      Line Attenuation 18.0db 0.5db
      Noise Margin 15.1db 16.1db

    11. #20
      IWasNotTheEnemy's Avatar
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      Re: activated today adsl light green but no internet

      Looks like you hadn't migrated fully to the Sky LLU - might wanna double-check your setup though as although you're on a short line your noise margin doesn't look as good as it could...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     
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