Good evening,
Let me start by saying it has been a very long time since i have used this forums for help, so credit to sky.

Righteo since monday i was not able to connect to the internet at all did all basic stuff. Then i noticed the internet would come on for a few hours every nwo again. Anyway i rang sky did all troubleshooting, got an ticket for teir 2 (i think its still called that the "provisions" department)
Anyway apprently since the last time i rang my sky account is linked with a random london telephone number instead of my Leicester one. I've not even moved home!
So they have to cancel my broadband order and replace it again so my account is with correct number so they can look at stats.
Anyway my interent has been running ok for a few hours now if anyone who understands them could see any obvious problems that would be helpfull.

System Up Time 11:31:36
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 32881 34905 0 358 2030 04:46:37
LAN 10M/100M 1306075 744470 0 46758 1422 11:31:33
WLAN 11M/54M 125240 113906 0 2813 840 11:31:25

ADSL Link Downstream Upstream
Connection Speed 13983 kbps 764 kbps
Line Attenuation 29.0 db 16.0 db
Noise Margin 11.6 db 16.0 db

/usr/sbin/adslctl: ADSL driver and PHY status
Status: ShowtimeRetrain Reason: 1
Channel: FAST, Upstream rate = 764 Kbps, Downstream rate = 13983 Kbps
Link Power State: L0
Mode: ADSL2+
Channel: Fast
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 11.6 15.5
Attn(dB): 29.0 16.0
Pwr(dBm): 16.0 10.4
Max(Kbps): 19024 67907
Rate (Kbps): 13983 764
G.dmt framing
K: 234(0) 24
R: 16 16
S: 1 8
D: 64 8
ADSL2 framing
MSGc: 54 68
B: 233 23
M: 1 8
T: 2 1
R: 16 16
S: 0.5343 7.7037
L: 3743 216
D: 64 8
Counters
SF: 1934491 1824062
SFErr: 100 6
RS: 232138928 3208802
RSCorr: 30417 165
RSUnCorr: 2554 0

HEC: 91 6
OCD: 2 0
LCD: 0 0
Total Cells: 1022715720 55896393
Data Cells: 43361644 2483271
Drop Cells: 0
Bit Errors: 0 0

ES: 379 5
SES: 312 0
UAS: 5381 30
AS: 31010

INP: 1.09 2.37
PER: 16.02 17.81
delay: 8.54 15.40
OR: 29.94 33.23

Bitswap: 367 710

Total time = 11 hours 31 min 56 sec
SF = 2126991
CRC = 100
LOS = 312
LOF = 2808
ES = 379
Latest 1 day time = 11 hours 31 min 56 sec
SF = 2126991
CRC = 100
LOS = 312
LOF = 2808
ES = 379
Latest 15 minutes time = 1 min 56 sec
SF = 7259
CRC = 0
LOS = 0
LOF = 0
ES = 0
Previous 15 minutes time = 15 min 0 sec
SF = 56188
CRC = 0
LOS = 0
LOF = 0
ES = 0
Previous 1 day time = 0 sec
SF = 0
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
SF = 56126
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
SF = 56125
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
SF = 56189
CRC = 6
LOS = 0
LOF = 0
ES = 4
Showtime Drop Reason: 1
Last Retrain Reason: 1



Many Thanks sorry about the long post! I'm using a white netgear router by the way. Thanks
Nimitron