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    Can't access any websites?

    This is a discussion on Can't access any websites? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Anyone had any problems getting on the internet yesterday and today. My parents were unable to load any sites, except ...

    1. #1
      neilmcl's Avatar
      neilmcl is offline Sky User Member
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      Can't access any websites?

      Anyone had any problems getting on the internet yesterday and today. My parents were unable to load any sites, except for google which was extremely slow. I checked the router and the stats are fine, connecting at 10mb.

      Any problems at the moment, there's no info on the Sky service status page.


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    3. #2
      Smithy99's Avatar
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      Re: Can't access any websites?

      If there were they would be plastered all over here.

      Have you reset the router? also, if using wireless, try a wire and also it may be worth checking for any nasties just in case.

    4. #3
      neilmcl's Avatar
      neilmcl is offline Sky User Member
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      Re: Can't access any websites?

      That's what I thought.

      I've rebooted the router, changed DNS servers, different PC but still no joy. I'll try wired tonight and also do a proper router reset to see if that makes any difference. Strange that I could get onto Google and be able to search, albeit slowly, but I couldn't load any other site.

    5. #4
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      Re: Can't access any websites?

      Ping the router and check everything's fine locally.
      Ping and/or tracert to google and a few other websites and see what kind of loss you're looking at.

     

     

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