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    Sky Broadband Unlimited 5-11pm Trottling

    This is a discussion on Sky Broadband Unlimited 5-11pm Trottling within the Sky Broadband help forums, part of the Sky Broadband help and support category; Only way to know for sure is to call Sky but if you go here and enter your phone number ...

    1. #11
      IWasNotTheEnemy's Avatar
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      Re: Sky Broadband Unlimited 5-11pm Trottling

      Only way to know for sure is to call Sky but if you go here and enter your phone number and look at who's in your exchange if there's a tick next to Sky then you could very well be on Unlimited but be set to an upstream the same as Connect

      EDIT: Your area code only goes to one exchange, Scarborough, which is enabled for LLU so I think you wanna double-check by calling and if you are on Unlimited then you could also be hit with the slow down others are experiencing

      http://www.samknows.com/broadband/exchange/MYSCA
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      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket


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    3. #12
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      Re: Sky Broadband Unlimited 5-11pm Trottling

      Sky Broadband connect (max) is 17 so the figures don't tally.
      I pay 12.50 for Unlimited broadband without line rental and talk, if I take line rental and talk the broadband then goes down to 7.50

    4. #13
      Near's Avatar
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      Re: Sky Broadband Unlimited 5-11pm Trottling

      Just been speaking with the payer of this service and she claims, that she cant get select product's and prices packages because of the selected area she's in?

      does this ring any bells?

    5. #14
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      Re: Sky Broadband Unlimited 5-11pm Trottling

      Not at all, you need to phone Sky OR log into the account online to see the package being paid for
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    6. #15
      Near's Avatar
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      Re: Sky Broadband Unlimited 5-11pm Trottling

      Currently we estimate that the maximum download speed your line could support is 8 - 10Mb Help

      At present we are unable to provide our Sky Broadband Everyday Lite or Unlimited products on your number; we can, however, offer you Sky Broadband Connect, which is available in your area right now, with up to 8Mb* download speeds and a monthly usage allowance of 40GB, perfect for everyday browsing and email.

      The information you have provided indicates you already have an active phone line at your property.
      Please enter the phone number for this line so we can check compatibility with Sky Broadband and Talk.


      unable to get unlimited/no throttling sky product?


      http://www.samknows.com/broadband/exchange/MYFIL

    7. #16
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      Re: Sky Broadband Unlimited 5-11pm Trottling

      Ahh, you posting on behalf of someone else? As my post earlier was looking at the Scarborough exchange based on your area code (in your profile). That exchange linked to only offers Connect
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    8. #17
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      Re: Sky Broadband Unlimited 5-11pm Trottling

      I assume the Throttle on this product outside sky's hardware @ BT's exchange is having a bandwidth cap on sky as a company, as its using BT's equipment.

      Thus, they throttle the Sky Connect users so they dont reach that and dont get a fine..

      aka, theres no way to change product if u cant use sky hardware at your exchange?


      IWasNotTheEnemy:
      01723 covers 4 exchanges and i did state earlyer it was on filey exchange on 2nd post..

      so im limited to one product and its sky connect and no Variance?


      Also Paying 12.50 with the extra packages with sky (skytalk/tv) think total was 17 pre discount.

    9. #18
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      Re: Sky Broadband Unlimited 5-11pm Trottling

      Sky Connect is terrible, cancel now. Sky need to buy more capacity for the users but seemingly aren't prepared to do this so they shape traffic to try and keep it low as to not get charged a lot from BT.

      TalkTalk are enabled at your exchange so you might get a better deal with them

      Also, Remove your area code in your profile and just put MYFIL - makes life easier
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      Near (17-01-11)

    11. #19
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      Re: Sky Broadband Unlimited 5-11pm Trottling

      Sky are Unbundling exchanges. These are the exchanges that were Sky Unbundled from November. Latest Sky Unbundled Exchanges on SamKnows But how long will it take for Filey to be Unbundled only Sky knows.

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      Near (17-01-11)

    13. #20
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      Re: Sky Broadband Unlimited 5-11pm Trottling

      yea, i order'd my personal phoneline installation into this household, in mid November but seems that xmas/snow holiday has big delay (inital was dec 17th)

      Getting installed on the 28th of jan and its getting talktalk LLU says exstimated 10meg, fair enough 10 is better than 8 but isnt LLU max 26 or so?
      is that an exchange cap or?

      cheers,
      David

     

     
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