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    Its been superb but tonight its awful

    This is a discussion on Its been superb but tonight its awful within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by gw0lgn Im waiting for a level 2 tech to call me back regarding this, If i get ...

    1. #11
      welshviking's Avatar
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      Re: Its been superb but tonight its awful

      Quote Originally Posted by gw0lgn View Post
      Im waiting for a level 2 tech to call me back regarding this, If i get an answer I will post it on your thread, in the meantime you could post in the official forum to see if you could get a response from Sky themselves

      Sky Help Forum - Technical Issues - Help & Support from the Official Sky Forum

      Cheers
      Many thanks for your help, i will post it on there to see if i get a response, i actually done a speed check on Bbc iplayer this afternoon and over the 4 checks it done it averaged out at 9.8mb/s so the problem seems to be in the evening...Regards Colin


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    3. #12
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      Re: Its been superb but tonight its awful

      Just found my last 5 speedtest i have done on the sky user broadband speed tester

      Your most recent test results
      Test taken
      (up to) Download
      Speed (Kbps) Upload
      Speed (Kbps)
      04 January, 2011 22:06:16 1904 Kbps 498 Kbps
      04 January, 2011 21:57:56 1440 Kbps 532 Kbps
      19 November, 2010 10:53:50 9536 Kbps 905 Kbps
      19 November, 2010 10:53:28 9360 Kbps 880 Kbps
      20 May, 2010 21:13:28 10080 Kbps 493 Kbps

    4. #13
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      Re: Its been superb but tonight its awful

      Ok anyone help me please, here is my router stats / speed tests for today, slightly better but still down on my usual high service

      ADSL Link Downstream Upstream
      Connection Speed 10831 kbps 1110 kbps
      Line Attenuation 33.5 db 16.7 db
      Noise Margin 8.0 db 8.4 db





    5. #14
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      Re: Its been superb but tonight its awful

      ADSL Link Downstream Upstream
      Connection Speed 11148 kbps 1113 kbps
      Line Attenuation 33.5 db 16.7 db
      Noise Margin 6.5 db 7.4 db

      This is from 06.08 this morning when i got up for work



      And this from a couple of minutes ago...Any help would be appreciated

      Last edited by welshviking; 09-01-11 at 10:39 PM.

    6. #15
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      Re: Its been superb but tonight its awful

      If you read the other slow down threads you'll see there's an issue in North Wales/North West affecting speeds
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    7. #16
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      Re: Its been superb but tonight its awful

      Which must be effecting Cornwall even though it's the other side of the UK? My connection has been terrible at peak times on my PS3.

    8. #17
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      Re: Its been superb but tonight its awful

      Quote Originally Posted by IWasNotTheEnemy View Post
      If you read the other slow down threads you'll see there's an issue in North Wales/North West affecting speeds

      Many thanks, just a case of waiting now to see when and if the problem can be fixed, its amazing how my speed can go from very quick to snails pace in a matter of minutes...Cheers Colin

    9. #18
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      Re: Its been superb but tonight its awful

      Quote Originally Posted by beach View Post
      Which must be effecting Cornwall even though it's the other side of the UK? My connection has been terrible at peak times on my PS3.
      No, I didn't say anything about Cornwall - I was addressing those in the NW and North Wales...Cornwall will be either an individual issue or something similar
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    10. #19
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      Re: Its been superb but tonight its awful

      Having the same issues on the Connah's Quay exchange, the last month or so at peak times my ping shoots up from 50ms to around 300ms. Not good!

      I've been on the phone all night to Sky who've reconfigured my connection with no sucess (again). Anyone know how to get the IP address of your local exchange?

    11. #20
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      Re: Its been superb but tonight its awful

      1. Why would you need this?
      2. No as the exchange doesn't have an IP address as it's not a PC, it's a back haul connection
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     
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