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    slow net at peek times as of wednesday

    This is a discussion on slow net at peek times as of wednesday within the Sky Broadband help forums, part of the Sky Broadband help and support category; If you're on Unlimited then you have a different issue than the OP who's on Connect...

    1. #11
      IWasNotTheEnemy's Avatar
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      Re: slow net at peek times as of wednesday

      If you're on Unlimited then you have a different issue than the OP who's on Connect
      -------------------------------------------



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    3. #12
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      Re: slow net at peek times as of wednesday

      OK, my bad.

      It seems more and more people on the LLU service are having "Peak Time" issues at the moment, there is a growing thread here at the official help forums...
      Sky Help Forum - Slow, every night after 7pm - Help & Support from the Official Sky Forum

      I hope Sky address this soon as i cannot put up with it much longer.

    4. #13
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      Re: slow net at peek times as of wednesday

      People need to start posting their exchange details as well to see if it's localised...if not Sky won't look into it outside the usual issues
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    5. #14
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      Re: slow net at peek times as of wednesday

      Sky have made an update on the LLU slowdown:

      We are aware that in a small number of exchanges some Sky Broadband Unlimited and Everyday Lite customers may be experiencing a reduction in broadband speeds. We are sorry for this disruption to our normal service. In some instances web browsing and downloads are taking longer than usual and customers may also notice this impacting on their Sky Anytime+ service.

      This issue is partly due to significant increases in the number of new customers joining Sky Broadband in the areas listed below, combined with unplanned delays in the extra equipment we have ordered to accommodate them.

      We will implement the upgrades as quickly as possible and will post updates on the Sky Service Status page and the Sky Help Forum.

      The affected areas are:

      •Cheshire and North Wales
      •Cumbria
      •Kidbrooke
      •Kent
      •Croydon
      •Leatherhead
      •Crawley
      •East Sussex
      •Stockton (covering Exchanges in Teesside, Durham and Yorkshire)
      •Hertfordshire


      Although that doesn't sound like a "few" exchanges that sounds like insuffcient backhaul to me when entire counties are affected.

      Perhaps Anytime+ and the truly unlimited ads they are doing attracting mass downloaders is placing a strain on their bandwidth?
      I'm a PC, and Windows 7 Backup saved my sanity when BitDefender imploded !!!

     

     
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