Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 3 of 3

    Poor sync speed

    This is a discussion on Poor sync speed within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi I have recently moved from Plus.Net to Sky. I was getting a sync rate of 7.5mb but since moving ...

    1. #1
      wlmoate's Avatar
      wlmoate is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: D-Link DSL-2640S
      Sky TV: Sky Basic
      Join Date
      Dec 2010
      Posts
      3
      Thanks
      2
      Thanked 0 Times in 0 Posts

      Poor sync speed

      Hi

      I have recently moved from Plus.Net to Sky. I was getting a sync rate of 7.5mb but since moving this has dropped to 7mb

      My stats indicate I should achieve a better speed. I have waited well over 10 days.

      ADSL Link Downstream Upstream
      Connection Speed 7008 kbps 796 kbps
      Line Attenuation 42.5db 23.9db
      Noise Margin 12.5db 10.5db


      I have tried the D Link router in the master socket with the face plate removed. This has made no improvement.

      Has anyone got a suggestion?

      Thanks
      Wayne


    2. Advertisement
    3. #2
      User05's Avatar
      User05 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Fibre Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Dec 2008
      Posts
      3,030
      Thanks
      0
      Thanked 171 Times in 164 Posts

      Re: Poor sync speed

      DLM has left the line capped at 7008/800. Call Sky on 08442410515 to remove the cap.

    4. #3
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,132
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Poor sync speed

      I have tried the D Link router in the master socket with the face plate removed. This has made no improvement.
      It would not improve your speed, as already mentioned, you are capped, but if the noise margin rose by much it might be worth investigating. You should get 8-9 Mb.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION