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    Low Broadband Speed

    This is a discussion on Low Broadband Speed within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, Can somebody take a look at the stats below and see if they seem ok. My dad is paying ...

    1. #1
      jonomassey's Avatar
      jonomassey is offline Sky User Member
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      Low Broadband Speed

      Hi,

      Can somebody take a look at the stats below and see if they seem ok. My dad is paying for sky BB Max and his speeds seems to range from 2.0 to 2.5. Is this normal for the noise on the line and distance from the exchange which is around 1.5 miles.

      Thanks


      System Up Time 354:09:57
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 8142179 13185960 0 611 2735 354:09:16
      LAN 10M/100M 119548 0 0 17 0 354:09:54
      WLAN 11M/54M 13301686 8369172 0 2900 719 354:09:46


      ADSL Link Downstream Upstream
      Connection Speed 3070 kbps 451 kbps
      Line Attenuation 59.0 db 38.9 db
      Noise Margin 6.6 db 8.5 db


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    3. #2
      kkpolobear's Avatar
      kkpolobear is offline Sky User Member
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      Re: Low Broadband Speed

      i would say that's about right as a friend of mine has the same stats as you but gets less then u

    4. #3
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      Re: Low Broadband Speed

      That's about right for your present attenuation and noise margin. You may be 1.5 miles as the crow flies, but it is probably more than double that in actual line length.

      You could also ask him to plug into the Test socket if he has one. You are looking for an increase in the noise margins, the speed is probably capped, so that will not increase.
      How to test your ADSL in the Master Test Socket

      He might also call Sky and ask them to try his line on G.DMT, this is sometimes better on long lines than the mode he is on.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    5. #4
      nige1983's Avatar
      nige1983 is offline Sky User Member
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      Re: Low Broadband Speed

      Good Evenong. Dealt with loads of cases like this before no guarantees but I should be able to assist your father in improving this for (or certainly have a good go). Several checks we can do. Mail me next time your online nige1mc@hotmail.co.uk and we will go through the checks. Saves me typing them all out now ..

     

     

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