Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 2 of 2

    Migrated but no router

    This is a discussion on Migrated but no router within the Sky Broadband help forums, part of the Sky Broadband help and support category; I migrated to Sky Broadband on Tuesday but have yet to get my router, its been stuck in Royal Mails ...

    1. #1
      gw0lgn's Avatar
      gw0lgn is offline Sky User Member
      Exchange: Old Colwyn
      Broadband ISP: Sky Max/Unlimited
      Router: D-Link DSL-2640S
      Sky TV: Sky Basic
      Join Date
      Dec 2010
      Posts
      30
      Thanks
      0
      Thanked 2 Times in 2 Posts

      Migrated but no router

      I migrated to Sky Broadband on Tuesday but have yet to get my router, its been stuck in Royal Mails national distribution centre for the last 8 days so no broadband here. What I dont understand is why cant sky give me my login details so I can use my own router, I cant be the only person this happens to. First time I have ever had any downtime when migrating from Isp to Isp.


    2. Advertisement
    3. #2
      Isitme's Avatar
      Isitme is online now Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Migrated but no router

      They can't give you your login details even if they wanted too. These are generated by the router and do not become visible to Sky until you actually connect the router to their line.

      I think most people are suffering with delayed deliveries of one kind or another. There is not much Sky or their couriers can do about the weather.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION