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    Latency problem

    This is a discussion on Latency problem within the Sky Broadband help forums, part of the Sky Broadband help and support category; Right, i recently got my max delays changed to 8ms, before it was on 32ms, which i was getting 55ms+ ...

    1. #1
      Lewis999's Avatar
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      Latency problem

      Right, i recently got my max delays changed to 8ms, before it was on 32ms, which i was getting 55ms+ ping to everything, and when it got changed everything was like 20ms+ ping, like id ping bbc and get 24,24,23ms pings.

      However recently my pings has been all over the place, i have been pinging bbc and been getting 24,67,44,109ms pings and i also pinged google which are 35,24,49,45ms , why is there such a difference ? , it used to stay on 23 or 24 when it was pinging them, what could have gone wrong?
      thanks lewis :]


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    3. #2
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      Re: Latency problem

      My thought is and I'm sure someone will confirm or deny this but when the weather is bad with snow etc moisture can creep into the joints and I know it can slow connections down but maybe it does the some for latency?

    4. #3
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      Re: Latency problem

      The ping will go up when downloading and uploading ...... even loading websites can make it go up a bit when the page loads. Is there any other computers connected to your internet? Try factory defaulting the router if it does it even after a reboot and your are not downloading or uploading ...... the red button on the back ...... push it with pin or something ..... or you can do it through the interface ......

    5. #4
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      Re: Latency problem

      My thought is and I'm sure someone will confirm or deny this but when the weather is bad with snow etc moisture can creep into the joints and I know it can slow connections down but maybe it does the some for latency?
      You are right it causes the internet go slower ...... the router will lose sync and will cause it to sync at a lower speed and the line will have a lot more errors if it has loose connections etc. But i dont think it will cause the ping to go up ........

    6. #5
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      Re: Latency problem

      maybe cause the ping to time out ......

    7. #6
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      Re: Latency problem

      Wireless?

    8. #7
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      Re: Latency problem

      Hi I've been having the same problem over the last 2 - 3 weeks, once a day my pings become very erratic & speeds drop from 16 to 6. Rebooting the router seems to sort the issue, given up with skys 'support'

    9. #8
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      Re: Latency problem

      nope im not on wireless all wired and i might try to reboot it, oh and i wasnt downloading or uploading at the timer its still doing it now, 137ms on bbc and then a random 43ms :/

    10. #9
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      Re: Latency problem

      The reboot fixed it :]

     

     

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