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    Usage tool not updating

    This is a discussion on Usage tool not updating within the Sky Broadband help forums, part of the Sky Broadband help and support category; I noticed last month that my UT did not update at the end of the month, it was stuck on ...

    1. #1
      Digger's Avatar
      Digger is offline Sky User Member
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      Usage tool not updating

      I noticed last month that my UT did not update at the end of the month, it was stuck on 67% which was wrong as at 66% I DL'd part of a game from steam.
      Now its the new allowance I am seeing the same thing, its stuck on 0 used, but I have had one days browsing that should have showed up.
      Anyone else have this issue?
      It sounds good, like its free GB's but I am worried that if I use it too much without knowing what I have used that it will suddenly jump and I will be over the 2GB limit I have.


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    3. #2
      simonmpoulton's Avatar
      simonmpoulton is offline Sky User Member
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      Re: Usage tool not updating

      I dont believe sky use that tool directly to measure your usage, it's more a user thing. The best way of monitoring your bandwidth is still to run and use your own bandwidth tool.

      Pace SKY HD With Seagate Pipeline HD 2TB

    4. #3
      Digger's Avatar
      Digger is offline Sky User Member
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      Re: Usage tool not updating

      I understand that but the tool it's self stopped updating and I know I had gone upto if not beyond 90% now at 70% it triggers a email to me to tell me, and yet this did not happen.

     

     

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