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    New firmware speed decreased

    This is a discussion on New firmware speed decreased within the Sky Broadband help forums, part of the Sky Broadband help and support category; There seems to be issues with the Sagem F@ST 2504 2.8 upgrade. Maybe User05 might have some information....

    1. #11
      steve16751's Avatar
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      Re: New firmware speed decreased

      There seems to be issues with the Sagem F@ST 2504 2.8 upgrade. Maybe User05 might have some information.


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    3. #12
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      Re: New firmware speed decreased

      It's likely an issue with your wiring as per your previous thread(s). We need a lot more information to give advice.

      How many telephone sockets do you use?
      Is the router plugged into the master socket or an extension socket?
      Are you using any extension cables to run to the router?
      Each telephone socket have a filter connected?
      Is the filter the first thing into each telephone socket?
      Is Sky tv plugged into any telephone socket?

      Edit: As for the FW upgrades - does seem quite coincidental that two people are having the same issue ever since the 2.8 upgrade, but I can't confirm whether it's known until I'm next in on Saturday.

    4. #13
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      Re: New firmware speed decreased

      Hi
      does seem quite coincidental that two people are having the same issue ever since the 2.8 upgrade
      Put 2.8 upgrade firmware into google above left there is more than two

    5. #14
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      Re: New firmware speed decreased

      My stats for comparison:

      How many telephone sockets do you use?
      1 (Main only)

      Is the router plugged into the master socket or an extension socket?
      Master

      Are you using any extension cables to run to the router?
      No, only original short grey cable supplied by Sky

      Each telephone socket have a filter connected?
      Yes

      Is the filter the first thing into each telephone socket?
      Yes

      Is Sky tv plugged into any telephone socket?
      Tried both with and without - no difference

    6. #15
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      Re: New firmware speed decreased

      it cant be nothing wrong with my line if i was getting 12mb and after the update im getting 5mb, somethings wrong

    7. #16
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      Re: New firmware speed decreased

      Quote Originally Posted by harty10 View Post
      it cant be nothing wrong with my line if i was getting 12mb and after the update im getting 5mb, somethings wrong
      Much like your numerous other threads, you decide to ignore the advice/questions. I won't waste my time on this thread.

    8. #17
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      Re: New firmware speed decreased

      Maybe User05 could comment, but I think one thing you might want to try is downgrading the firmware. If it works and you get your speed back it would confirm that it is the FW to blame. If you have your Sky CD handy, explore it and locate the Sagem FW image, copy it to your Desktop. Now open the router settings and click the Router Upgrade tab, click the Browse button and navigate to the image file you placed on your Desktop then click the Upgrade link. Sit back and wait.

      This may not work and you may get a 'this software is older' message.

      As always, flashing the router carries some risk, albeit a small one in this case, but please understand that it could leave your router unusable or requiring the use of the Recovery utility.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #18
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      Re: New firmware speed decreased

      im read your threads and understood. i rang them up and they said somethings wrong so she said these guys were looking at it and in 15 minutes check your speed and its gone up to 10400lbps, big improvement, ive lost a meg but it might come back sometime, thanks user05

    10. #19
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      Re: New firmware speed decreased

      Off Topic.

      But cheer up it's nearly Christmas !!!

      YouTube - New Christmas Song The Reserve World War 1 Truce

    11. #20
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      Re: New firmware speed decreased

      harty10 who did you call and what did you say?

      Think I'm gonna have to go down the same route.

     

     
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