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    Videos won't buffer sometimes

    This is a discussion on Videos won't buffer sometimes within the Sky Broadband help forums, part of the Sky Broadband help and support category; This usually happens in the evening. I know some will say it is a peak usertime but it doesn't happen ...

    1. #1
      TK Trooper's Avatar
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      Videos won't buffer sometimes

      This usually happens in the evening. I know some will say it is a peak usertime but it doesn't happen every evening, and it only effects videos online (like youtube).

      Websites load and what i consider my usual speed, but just the videos are effected. Oh ye, and utorrent stops downloading completely too.

      I did one of those speed test things and this is what i got, could someone tell me if these are good speeds? I don't understand them you see. Thank you in advance



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    3. #2
      Isitme's Avatar
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      Re: Videos won't buffer sometimes

      It looks like a Connect symtom but may not be. Post your stats, for more help.
      http://www.skyuser.co.uk/tools/V2router/index.php

      If you have fixed phone extensions also post your stats from the Test socket if you have one.
      http://www.skyuser.co.uk/tutorials/how_to_test_your_master_socket.html
      Last edited by Isitme; 16-11-10 at 01:14 PM. Reason: Links fixed

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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      TK Trooper (16-11-10)

    5. #3
      TK Trooper's Avatar
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      Re: Videos won't buffer sometimes

      Thanks for the reply, but it appears the links you posted don't work

    6. #4
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      Re: Videos won't buffer sometimes

      Confirmed, both dead
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    7. #5
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      Re: Videos won't buffer sometimes

      There must be something wrong on the forum, they were dead, I corrected them and now they are dead again. This one should take you to the Tutorials where you can find the required info.
      Sky User - Tutorials

      I have previewed and tested this and it works at the moment.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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      TK Trooper (16-11-10)

    9. #6
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      Re: Videos won't buffer sometimes

      Quote Originally Posted by Isitme View Post
      There must be something wrong on the forum, they were dead, I corrected them and now they are dead again. This one should take you to the Tutorials where you can find the required info.
      Sky User - Tutorials

      I have previewed and tested this and it works at the moment.

      What is it i am meant to be looking for???

    10. #7
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      Re: Videos won't buffer sometimes

      How to get your router statistics - Page 3 and How to test your master socket - top of page.

      Pace SKY HD With Seagate Pipeline HD 2TB

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      TK Trooper (16-11-10)

    12. #8
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      Re: Videos won't buffer sometimes

      here are the router stats


      ADSL Link
      ............................Downstream.....................Upstream
      Connection Speed ...............7616 kbps..........................448 kbps
      Line Attenuation....................28.0 db...............................16.0 db
      Noise Margin ........................13.4 db...............................24.0 db

      I don't have one those test socket things though

    13. #9
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      Re: Videos won't buffer sometimes

      You're on Connect, which is why it's so poor...changing ISP is the only way to sort it

      Sky Connect Broadband - Are you being slowed down?
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

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      TK Trooper (16-11-10)

    15. #10
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      Re: Videos won't buffer sometimes

      Quote Originally Posted by IWasNotTheEnemy View Post
      You're on Connect, which is why it's so poor...changing ISP is the only way to sort it

      Sky Connect Broadband - Are you being slowed down?
      Oh well, it's not me who pays for the Internet, i'm currently staying at parents house and it is them who pay for it. So sadly i am stuck with it.

      So to help me understand, does this mean that although they are paying for a certain amount of internet, sky are actually restricting them to less from 5pm to midnight, is that legal?

     

     
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