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    sky unlimited speed at 0.3mb help

    This is a discussion on sky unlimited speed at 0.3mb help within the Sky Broadband help forums, part of the Sky Broadband help and support category; i am on sky unlimited and my estimated speed is 10mb to 20mb but i am experiencing speeds as low ...

    1. #1
      reissbcfc's Avatar
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      sky unlimited speed at 0.3mb help

      i am on sky unlimited and my estimated speed is 10mb to 20mb but i am experiencing speeds as low as 0.3. the speed has only gone down in the past month. do i need to call sky and if so what do i say.
      here are my stats

      ADSL Link Downstream Upstream
      Connection Speed 8188 kbps 796 kbps
      Line Attenuation 26 db 13 db
      Noise Margin 13 db 16 db


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    3. #2
      IWasNotTheEnemy's Avatar
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      Re: sky unlimited speed at 0.3mb help

      You do as you should be syncing a lot higher but first question is:

      Are you using wireless?

      If so, try over Ethernet
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      reissbcfc's Avatar
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      Re: sky unlimited speed at 0.3mb help

      yes i am using wireless but my pc is connected via ethernet and it is basically the same is there anythink specific that i need to say to sky or should i just explain the situation thanks.

    5. #4
      IWasNotTheEnemy's Avatar
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      Re: sky unlimited speed at 0.3mb help

      The through put is going to be something your end more than likely, the sync rate can be sorted with Sky.

      Best sort everything your end before calling so...

      - Is your router running in your master socket?
      - If it is, is it running off an extension lead?
      - If it's not, have you got the filter going into the phone socket BEFORE anything else?
      - Do you have other sockets around the house that are in use?
      - If so, do they all have filters on them as well?
      - Do you have a test socket?
      - If so, have you tried plugging the router in there?

      If you have one and have not used it, please do so and post your stats again
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. #5
      reissbcfc's Avatar
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      Re: sky unlimited speed at 0.3mb help

      how do i find the test socket do i have to unscrew the faceplate and if it is will this mean i will have to leave my faceplate off and run it from there?

    7. #6
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      Re: sky unlimited speed at 0.3mb help

      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    8. #7
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      Re: sky unlimited speed at 0.3mb help

      Quote Originally Posted by IWasNotTheEnemy View Post
      That link's giving a 404

      There's a picture here ::. Kitz - Improve your adsl connection speed .::

    9. #8
      IWasNotTheEnemy's Avatar
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      Re: sky unlimited speed at 0.3mb help

      You're right, I should remove it from my sig!!
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    10. #9
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      Re: sky unlimited speed at 0.3mb help

      Quote Originally Posted by IWasNotTheEnemy View Post
      You're right, I should remove it from my sig!!
      NR will get it fixed when he finds out about it. The one on my sig still works

      @reissbcfc

      Go here and do a speed test wired and another wireless, post the results.
      http://www.skyuser.co.uk/speedtester/

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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