Results 1 to 5 of 5
This is a discussion on 384 kbps! within the Sky Broadband help forums, part of the Sky Broadband help and support category; My download speed has suddenly dropped down to 384 kbps. It was always a disappointing 1500 kbps due to me ...
- 04-11-10, 08:41 AM #1
My download speed has suddenly dropped down to 384 kbps. It was always a disappointing 1500 kbps due to me being miles away from the exchance but this is unbearable. I have e-mailed Sky but they have yet to reply. I have plugged my router into the master socket but no joy. If anyone has any ideas I'd appreciate it. Here are my stats:
System Up Time 00:30:15
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 7326 9645 0 1086 4467 00:28:46
LAN 10M/100M 512 0 0 41 0 00:30:12
WLAN 11M/54M 10827 9420 0 4550 1183 00:30:05
ADSL Link Downstream Upstream
Connection Speed 384 kbps 432 kbps
Line Attenuation 66.0 db 42.6 db
Noise Margin 9.8 db 13.0 db
Thanks in advance.
- 04-11-10, 09:07 AM #2
- 04-11-10, 10:58 AM #3
- 04-11-10, 11:36 AM #4
Re: 384 kbps!
It's likely to have increased due to moving to ADSL2+. It could be that DLM has been running and has changed the line code. Call Sky and see what they can do
- 04-11-10, 11:38 AM #5
Re: 384 kbps!
It is possible you have been on G.DMT and have been switched to ADSL2+, causing your speed to reduce. If it is not that, then it may be a fault on your line which has caused the attenuation to increase. You are far better phoning, you could have a long wait for a reply to your email.