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    Slow 0.3mb Internet?

    This is a discussion on Slow 0.3mb Internet? within the Sky Broadband help forums, part of the Sky Broadband help and support category; The guy escalated it so I'm hoping it will get resolved/improved soon Speedtest now says I'm at 0.75mb...

    1. #41
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      Re: Slow 0.3mb Internet?

      The guy escalated it so I'm hoping it will get resolved/improved soon

      Speedtest now says I'm at 0.75mb


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    3. #42
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      Re: Slow 0.3mb Internet?

      Flash!
      Hi yes that`s right. Were you told someone would ring you to help the issue.

      That's the technical people, right? If so, yeah

    4. #43
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      Re: Slow 0.3mb Internet?

      Quote Originally Posted by steve16751 View Post
      Flash!
      Hi yes that`s right. Were you told someone would ring you to help the issue.
      Yes, that's right

      This morning my speed is 0.19 mb
      It's getting worse now! Internet is effectively now unusable, it's faster on a phone!

    5. #44
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      Re: Slow 0.3mb Internet?

      Any advice? Took me a few minutes to open this page!


    6. #45
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      Re: Slow 0.3mb Internet?

      What do your stats look like now?

      Maybe you should download and run Router stats Lite. This will show if you are getting bad spikes in the noise margin. Internet Software

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    7. #46
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      Re: Slow 0.3mb Internet?

      Quote Originally Posted by Isitme View Post
      What do your stats look like now?

      Maybe you should download and run Router stats Lite. This will show if you are getting bad spikes in the noise margin. Internet Software
      Stats are pretty much the same -

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 114181 129266 0 320 1836 19:59:20
      LAN 10M/100M 6712 0 0 10 0 20:07:44
      WLAN 11M/54M 2407 2659 0 437 216 00:55:15


      ADSL Link Downstream Upstream
      Connection Speed 1012 kbps 596 kbps
      Line Attenuation 53.0 db 35.4 db
      Noise Margin 18.3 db 11.5 db

      I'll download that program, do you know what the file size is? (Due to how poor my dial up style speed connection is)

    8. #47
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      Re: Slow 0.3mb Internet?

      The program is about 1300Kbs.

      I think you only need a support agent who knows what they are doing, sometimes getting one is not too easy.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #48
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      Re: Slow 0.3mb Internet?

      Quote Originally Posted by Isitme View Post
      The program is about 1300Kbs.

      I think you only need a support agent who knows what they are doing, sometimes getting one is not too easy.
      The noise margin line on the program is pretty stable, between 17 and 18 on the graph

    10. #49
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      Re: Slow 0.3mb Internet?

      All you can do is phone Sky again and hope you get someone who has more than air between their ears.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    11. #50
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      Re: Slow 0.3mb Internet?

      Quote Originally Posted by Isitme View Post
      All you can do is phone Sky again and hope you get someone who has more than air between their ears.
      I'll give it another go then

     

     
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