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    Your internet connection is not available, please try again in a few minutes.

    This is a discussion on Your internet connection is not available, please try again in a few minutes. within the Sky Broadband help forums, part of the Sky Broadband help and support category; I am using Wireless yes. So do you think it could be that someone in the vicinity has something switching ...

    1. #11
      richc's Avatar
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      Re: Your internet connection is not available, please try again in a few minutes.

      I am using Wireless yes. So do you think it could be that someone in the vicinity has something switching on and keeps it on all night? I do live in the centre of town so theres loads of man made interference around here.


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    3. #12
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      Re: Your internet connection is not available, please try again in a few minutes.

      Very likely. Download InSSider from the link below and use it to discover the channels in use in your area during the problem period. Set your router to a channel as far from those in use as possible. Channel 13 is often a good choice if all the main channels are in use.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #13
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      Re: Your internet connection is not available, please try again in a few minutes.

      Although i haven't tried the InSSider method (haven't had chance) my other half phoned Sky this morning whilst i was in bed.
      They couldn't get the jist of what was the matter so kept passing her on to other people with more experience.
      Then several chaps later he came out with "It seems we are having some teething problems with the connections at the minute".
      That was the end of the phone call, that was their answer!
      Very helpful!

    5. #14
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      Re: Your internet connection is not available, please try again in a few minutes.

      No offence, but did she explain the situation properly? Something might've been missed in translation, so to speak...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. #15
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      Re: Your internet connection is not available, please try again in a few minutes.

      That i don't know, but it wouldn't have surprised me that she didn't as she has a habit of saying things which are not relevent.
      I did not know she was phoning otherwise i could have told her what to say.
      I will try the InSSider method when the problem pops up tonight. It seems, yet again, okay this morning.

    7. #16
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      Re: Your internet connection is not available, please try again in a few minutes.

      If wireless interference is your problem, all Sky will do is lead you through changing the channels in a hit or miss method. Use InSSider and do it properly.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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