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    slow download speed

    This is a discussion on slow download speed within the Sky Broadband help forums, part of the Sky Broadband help and support category; thanks for the reply. Do I need to have the other box? Could I not just use a cable running ...

    1. #21
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      Re: slow download speed

      thanks for the reply. Do I need to have the other box? Could I not just use a cable running from the filter faceplate directly to the sky router using an adsl cable? Thanks.


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    3. #22
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      Re: slow download speed

      The NTE2000 is the best quality kit as it uses high spec cable, you could have a cable plugged into the front of the faceplate & then directly to the router but this would have to be custom made using CW1308 to achieve the same results. The nice thing about the extension kit is all the wiring that matters is hard wired, in the event of a fault it's easy to diagnose things.
      run-IT-direct, For all your networking, ADSL & telecom requirements.

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    5. #23
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      Re: slow download speed

      OK that sounds great, think I will go with this one then. Thank you.

    6. #24
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      Re: slow download speed

      Hi, these are my new stats using a new filter my mate wasn't using.

      ADSL Link Downstream Upstream
      Connection Speed 384 kbps 796 kbps
      Line Attenuation 45.5db 26.7db
      Noise Margin 32.8db 11.0db

      My speed still hasn't gone up, should I contact sky and ask them to increase it? If I should contact them what should I say?

      Thanks everyone.

    7. #25
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      Re: slow download speed

      Just ask them to reconfigure your line as DLM has left it ridiculously low. There should be no difficulty in giving you 7-8Mb.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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    9. #26
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      Re: slow download speed

      DLM? sorry not too knowledgeable on all of this. Thanks for your quick reply.

    10. #27
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      Re: slow download speed

      DLM = Dynamic Line Management

      Your line goes through a 10 day training period to acertain the best stable speed. It's on your welcome letter but there's also a DLM forum on here
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

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    12. #28
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      Re: slow download speed

      Dynamic Line Management, the application used by Sky to set your line speed

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    13. #29
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      Re: slow download speed

      this forum has been a massive help, thanks everyone, will phone them shortly and see what they say.

    14. #30
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      Re: slow download speed

      my new line stats after contacting sky

      ADSL Link Downstream Upstream
      Connection Speed 4391 kbps 892 kbps
      Line Attenuation 45.5db 26.7db
      Noise Margin 6.9db 7.0db

      much better now, thanks everyone

     

     
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