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    Internet connection drops when using uTorrent

    This is a discussion on Internet connection drops when using uTorrent within the Sky Broadband help forums, part of the Sky Broadband help and support category; I can start torrents downloading, but after about 10 minutes or so the internet connection will drop and I have ...

    1. #1
      luke.twomey85's Avatar
      luke.twomey85 is offline Sky User Member
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      Internet connection drops when using uTorrent

      I can start torrents downloading, but after about 10 minutes or so the internet connection will drop and I have to reboot the PC to get it up again.

      I've tried everything I can find on the uTorrent support forum, including turning off DHT, UPnP and setting the global maximum number of connections to as low as 20.

      Having made all these changes to the setup in uTorrent, i tested again but still got the same problem. I then tried disabling Kaspersky Internet Security, still no joy.

      I then gave up on uTorrent and tried installing Vuze (aka Azureus) but this also dropped the internet connection after a little while downloading.

      It's starting to look like maybe the router is the issue? Does it not like torrents?

      Or any other suggestions?


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    3. #2
      Isitme's Avatar
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      Re: Internet connection drops when using uTorrent

      It is likely your line is generating a lot of faults causing the connection to drop. Post your stats from your normal position and from the Test socket if you can.
      How to get your router statistics
      How to test your ADSL in the Master Test Socket

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      Inssider 2/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      luke.twomey85's Avatar
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      Re: Internet connection drops when using uTorrent

      Here you go:



      and from the master test socket:


    5. #4
      Isitme's Avatar
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      Re: Internet connection drops when using uTorrent

      According to that your connection has not been dropped for 3 days. Have you experience a drop in your torrents during that time? If so, it is probable you are using wireless and your connection to the router is dropping.

      You are syncing at a high speed for your attenuation, both up and down, but as long as your noise margin stays high that should not be a problem. You could download and run Routerstats Lite for a couple of days and see how your noise margin is performing.
      Internet Software

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      Inssider 2/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
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      Re: Internet connection drops when using uTorrent

      I have experienced drops within that time, today in fact. I can also confrm I am running wireless.

      What could be causing the connection to the router to fail?

      Thanks for the tool, I will download and run it for a couple of days.

    7. #6
      Isitme's Avatar
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      Re: Internet connection drops when using uTorrent

      If it is your wireless that is dropping you are probably getting interference from another network. Download and run InSSider from the link below and use it to discover the channels in use in your area. Set your channel in the router settings to one as far from those in use as possible. If the main channels, 1,6,11 are in use, try 13 that often works.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      Inssider 2/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    8. #7
      luke.twomey85's Avatar
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      Re: Internet connection drops when using uTorrent

      Huge, huge thanks... that appears to have resolved the problem. Changed the channel from 6 to 13 (there was another network Insside found using 6) and there's been no drop in connection since I did that this afternoon.

      Thanks again, I was tearing my hair out over that one!

     

     

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