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    Help at wits end!!!

    This is a discussion on Help at wits end!!! within the Sky Broadband help forums, part of the Sky Broadband help and support category; I have had Sky BB Unlimited since December last year No real issues till Sunday Slower than hell and same ...

    1. #1
      QALHOMER's Avatar
      QALHOMER is offline Sky User Member
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      Help at wits end!!!

      I have had Sky BB Unlimited since December last year

      No real issues till Sunday

      Slower than hell and same yesterday, so much so was getting 15K download

      Have had 4 calls to service and tried all sorts of unplugging re plugging test socket and new filters etc but nothing getting anywhere

      Popped home at lunch and still terrible

      Anyone spare a thought connecting wirelessley to the router no problem etc

      But spped is so bad it can tke 10 mins to load a page!!

      Router stats

      System Up Time: 16:57:21

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 48802 66377 0 134 1180 16:55:25
      LAN 100M/Full 21359 0 0 67 0 16:57:16
      WLAN 11M/54M 78836 77101 0 1231 214 16:57:04
      ADSL Link Downstream Upstream
      Connection Speed 3776 kbps 512 kbps
      Line Attenuation 45 db 26 db
      Noise Margin 9 db 20 db

      Could the router be naff??


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Help at wits end!!!

      It looks like a fault has developed somewhere. Plug into your Test socket and post your stats from there. Click Red Test socket link below.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Help at wits end!!!

      Also try wired as it could very well be a wireless issue...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     

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