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    wireless sky router blocks sending emails from my BT account

    This is a discussion on wireless sky router blocks sending emails from my BT account within the Sky Broadband help forums, part of the Sky Broadband help and support category; I have a @btconnect.com email address. We have BT and SKY Broadband. When my laptop connects to the SKY wireless ...

    1. #1
      rohhyde's Avatar
      rohhyde is offline Sky User Member
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      wireless sky router blocks sending emails from my BT account

      I have a @btconnect.com email address. We have BT and SKY Broadband. When my laptop connects to the SKY wireless router and I try to send an email via Outlook using my BT address it bounces back. I receive emails no problem, so it is just outgoing. The account is set up with the standard BT POP and SMTP settings.

      Is this a problem anyone else has had?
      Can I change the settings to use the SKY router but I want the flexibility to use both BT and SKY Broadband and do not want to change settings when I move between the two.

      Thanks


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: wireless sky router blocks sending emails from my BT account

      As you have no access to the BT SMTP server and Sky don't allow non-Sky email accounts to be sent
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: wireless sky router blocks sending emails from my BT account

      The only way you can send nonSky email is by using the Skyuser SMTP server. Details here-
      How to apply for a SkyUser SMTP account
      Please read the instructions carefully.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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