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    Sky Technical my a**e

    This is a discussion on Sky Technical my a**e within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi all, Recently my Sky Broadband speed dropped from about 7mbps to 5.5, of which I called Sky to see ...

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      happyhammer7 is offline Sky User Member
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      Sky Technical my a**e

      Hi all,

      Recently my Sky Broadband speed dropped from about 7mbps to 5.5, of which I called Sky to see what the issue was. They got me to do everything possible except for standing on my head. The adviser then realised there was a line test done at the end of August, which should of improved the speed. She then stated within the next 48 hours I shall then get 9mbps. Woo Hoo.

      Anyway, a week later I called them again stating it had improved but only to 6.8mbps. I queried this, of which I was told my line only supported 5mbps and I am very lucky to get 6.8mbps. Firstly, I used to work at BT and ran my own line tests on my line, so I know it's ADSL2 compatible with at least 7mbps. I know that is a good speed, I am not complaining about that. It's just to get fed a load of nonsense which has rattled my cage. Plus there was a massive language barrier and I could not understand a word that they were saying. Overall, very frustrating.

      On the plus side, still better than them jokers at BT.

      Anyone else had a similar experience?


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    3. #2
      happyhammer7's Avatar
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      Re: Sky Technical my a**e

      Plus I ran this line test on Broadband Speed Checker, which stated 6.8mbps but my sky router is stating 8mpbs. What the hell is going on?

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      Re: Sky Technical my a**e

      If you have knowledge of broadband you should know that you will never get the full sync speed of the router as throughput. You will always loose 10-15% due to overheads. As you are on the high end, getting about 85% throughput, you may be able to improve by tweaking your connection. Have a look here -http://www.speedguide.net/downloads.php

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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