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    Sky unlimited running at less than 1mb

    This is a discussion on Sky unlimited running at less than 1mb within the Sky Broadband help forums, part of the Sky Broadband help and support category; My friend has sky unlimited but has never been able to achieve more than 1mb. I rang sky for her ...

    1. #1
      Tony12's Avatar
      Tony12 is offline Sky User Member
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      Sky unlimited running at less than 1mb

      My friend has sky unlimited but has never been able to achieve more than 1mb. I rang sky for her last week and they said they were working on the line, a fob off i think.

      Her stats are
      Connection Speed 330 kbps 944 kbps
      Line Attenuation 41 db 29 db
      Noise Margin 8 db 8 db
      1.2km from exchange
      Router is plugged directly into the main socket and is using an ethernet connection

      I know the attenuation is quite high but i think the speed should be quicker than it is.

      Any idea what else i can do other than ring sky and try and get further??
      Many thanks.


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Sky unlimited running at less than 1mb

      Plug into the test socket as you should be on about 6-8Mbps
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      Isitme's Avatar
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      Re: Sky unlimited running at less than 1mb


      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    5. #4
      Tony12's Avatar
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      Re: Sky unlimited running at less than 1mb

      well that was a big improvement!!

      new stats
      Connection Speed 5858 kbps 944 kbps
      Line Attenuation 46 db 28 db
      Noise Margin 7 db 10 db



      Now why is this???

    6. #5
      penrhyn's Avatar
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      Re: Sky unlimited running at less than 1mb

      It because of broadband inappropriate extension wiring.
      Have a look at the connections on the back of the faceplate and carefully remove any wiring to pin 3. Then try again, if there are any plug in extensions they should be connected after the microfilter.


    7. #6
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Sky unlimited running at less than 1mb

      Your best solution is to buy, fit and use a filtered faceplate. This will isolate your internal wiring and give you the same speed as the Test socket.
      ADSL Nation LTD.
      or
      http://www.run-it-direct.co.uk/BTNTE...plate6way.html

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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