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    Speed extremely slowed to 7kbps!

    This is a discussion on Speed extremely slowed to 7kbps! within the Sky Broadband help forums, part of the Sky Broadband help and support category; I am sky connect customer, i can not remember the full details as was about 2 years ago that i ...

    1. #1
      t3rm3y's Avatar
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      Speed extremely slowed to 7kbps!

      I am sky connect customer, i can not remember the full details as was about 2 years ago that i signed up, all i remeber is that i was told they are rolling out the normal sky packages and i will automatically roll over - yeah, that hasnt happened.
      i rarely use the internet as it bores me, i do console gaming though and have downloaded add on content / movies etc, and now my speed has dropped to 7kbps!!!! (i was getting about 650 - 700ish) i rang sky, as been a couple days like this and they told me i downloaded too much and have been capped for 7 days as long as i dont download (i think he said) more then 1 gig over the 7 days i will be reset - is this a normal cap? 7 - 18kbps in evenings? can i still do online gaming in evenings or will it lag a lot?
      i cant even play youtube videos for my 2 year old!
      is it just a peak time thing or is this all day? i wasnt aware of this usage policy, i believed it was 40 gigs of download for the month so assumed i was safe as highly unlikely i would reach that.
      have now requestted the mac code, (they didnt offer anything to keep me) but reckon other providers will also be rubbish as out exchange is turd and doesnt do anything


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    3. #2
      PaulSky's Avatar
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      Re: Speed extremely slowed to 7kbps!

      Connect is dire, you are throttled peak time badly. Other providers may not throttle so heavily as they probably buy more bandwidth from BT than Sky do.

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      Re: Speed extremely slowed to 7kbps!

      t3rm3y
      Hi first of all the connect package is traffic managed from 4pm till Midnight there are many threads about the problems with connect Customers are having. If you do a Bt Updated Speed Tester it will show how bad also have a look at (Unofficial) FAQ - Sky Connect Users

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      Re: Speed extremely slowed to 7kbps!

      You should consider the Plusnet gamers package if you want to do any real gaming on the connection otherwise take a look at the other Plusnet packages or Zen.

      Both use the BT network but do so in a much better managed route.

    6. #5
      steve16751's Avatar
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      Re: Speed extremely slowed to 7kbps!

      t3rm3y
      Hi this thread started at 09:45pm 28/08/10 it is worth a look through Playstation and net in general lots of information You have not joined the 1kbps club yet. That is the lowest I have seen and had.

     

     

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