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    What speed should I get?

    This is a discussion on What speed should I get? within the Sky Broadband help forums, part of the Sky Broadband help and support category; You've been moved to svbn , which means that it has set 'profiles' instead of agents being able to physically ...

    1. #11
      User05's Avatar
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      Re: What speed should I get?

      You've been moved to svbn, which means that it has set 'profiles' instead of agents being able to physically enter the downstream and upstream bit rates to what they want. If I remember correctly, the only 3mbps profile is 3072/256, which you're not on. You're probably on 4096/416, but with the SNR sitting that high, it's either errors, the fact the profile has 2symbol noise protection causing an overhead or someone has set your target SNR higher than 7db.


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    3. #12
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      Re: What speed should I get?

      Of course svbn so the settings are different. If you have sorted the wiring issues out then ring them up and ask for them to put you onto the gaming profile this removes the cap on both upstream and downstream and will allow your router to sync up as it sees fit according to the noise with no cap.

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    4. #13
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      Re: What speed should I get?

      Will phone them now and let you know what happens cheers for the help everyone.

    5. #14
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      Re: What speed should I get?

      Woohoo finally!

      ADSL Link Downstream Upstream
      Connection Speed 3552 kbps 864 kbps
      Line Attenuation 53 db 15.5 db
      Noise Margin 7 db 9 db

      Well happy I got through to someone who actually knew what they were doing and they sorted it! Put me on the gamer profile. Thanks everyone for all the help!

    6. #15
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      Re: What speed should I get?

      Quote Originally Posted by simonmpoulton View Post
      Of course svbn so the settings are different. If you have sorted the wiring issues out then ring them up and ask for them to put you onto the gaming profile this removes the cap on both upstream and downstream and will allow your router to sync up as it sees fit according to the noise with no cap.
      Does it?
      So, as standard on SVBN your line will only sync to a set profile, but if you call Sky and have them put you on the gaming profile, your line will then sync as fast as it can with a margin of 7db?

      Just asking as I'm in the process of moving one of my lines over and still have a chance to not move my PSTN if it'll be better of with BT.

      Thanks

     

     
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