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    Cant get wireless to work

    This is a discussion on Cant get wireless to work within the Sky Broadband help forums, part of the Sky Broadband help and support category; i have recently just got sky with broadband phone and tv. Am having problems getting it to go wireless the ...

    1. #1
      ngemmell6771's Avatar
      ngemmell6771 is offline Sky User Member
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      Cant get wireless to work

      i have recently just got sky with broadband phone and tv.

      Am having problems getting it to go wireless the internet works with the ethernet cable in but doesnt when i disconnect it. the wireless light is on in both laptop and router.

      Any suggestings?

      its a new dlink router


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    3. #2
      Sanity's Avatar
      Sanity is offline Sky User Member
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      Re: Cant get wireless to work

      Without knowing what the actual problem is, its hard to offer any assistance. Do you get an error message when entering the network key and trying to connect?

      If its saying "timed out" it may be that your adapter driver software needs updating. If you have Vista, this has been an issue shared by a lot of ppl recently, I believe its to do with a windows update.

      If you can post the issue, I'm sure someone can help.

    4. #3
      Postman Pat's Avatar
      Postman Pat is offline Sky User Member
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      Re: Cant get wireless to work

      Try changing the channel in the router starting with Channel 13 and working down until you possibly find one you can connect to. It might be that you are receiving interference from someone near by.

      Configure your Sky Netgear Router's Wireless Settings

     

     

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