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    Slow Speeds

    This is a discussion on Slow Speeds within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi Guys, Ive been with sky for a while now, never ever had a problem with them, until the start ...

    1. #1
      dannysutton2003's Avatar
      dannysutton2003 is offline Sky User Member
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      Slow Speeds

      Hi Guys,

      Ive been with sky for a while now, never ever had a problem with them, until the start of the year really, im for ever getting slow speeds now, tonight for example ive been on 0.8 download and 0.2 upload all night. Its getting to the point where its that slow its useless.
      My router is plugged into the filter then the main line in.

      Below is my info:

      ADSL Link Downstream Upstream
      Connection Speed 1024 kbps 252 kbps
      Line Attenuation 48.5 db 27.5 db
      Noise Margin 25.2 db 27.0 db

      Is there any issues anyone can see? I usually get around 2.5 mb on a good night!

      Regards
      Dan


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    3. #2
      User05's Avatar
      User05 is offline Sky User Member
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      Re: Slow Speeds

      Line looks capped at 1024/256 adsl2plus. Reboot the router and check if you still get the same stats. If so, a call to sky is required to uncap the line. (08442410515)

    4. #3
      dannysutton2003's Avatar
      dannysutton2003 is offline Sky User Member
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      Re: Slow Speeds

      Thankyou so much for your help, ive spoken to sky, who have configured my line, im now getting the following results, which is a amazing improvement! Thankyou again! Dan

      ADSL Link Downstream Upstream
      Connection Speed 4096 kbps 512 kbps
      Line Attenuation 45.0 db 28.0 db
      Noise Margin 11.0 db 23.0 db

    5. #4
      User05's Avatar
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      Re: Slow Speeds

      No problemos. You still have room for quite a bit more if I'm being pedantic, but as long as you're happy.

      Edit: On second thoughts, seems they may have config'd the line and started DLM. Keep your eye on it and see if the speeds increase over the next week or so.
      Last edited by User05; 26-07-10 at 01:32 AM.

     

     

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