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    Anyone else got Sky Broadband in Rugby? - ongoing problems

    This is a discussion on Anyone else got Sky Broadband in Rugby? - ongoing problems within the Sky Broadband help forums, part of the Sky Broadband help and support category; That's more like it. If it's a battery fault, then openreach should go out to fix it....

    1. #11
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      Re: Anyone else got Sky Broadband in Rugby? - ongoing problems

      That's more like it. If it's a battery fault, then openreach should go out to fix it.


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      Re: Anyone else got Sky Broadband in Rugby? - ongoing problems

      Quote Originally Posted by User05 View Post
      That's more like it. If it's a battery fault, then openreach should go out to fix it.
      Well supposedly BT have checked the line today and all is ok. However as the BT bloke called my mobile as he was trying to find my address think he probably just checked the actual line outside my house rather than looking into the main junction box (or whatever its called). Anyway, cannot complain too much with Sky. The lady called me back as promised and said that BT had checked and said all ok, but she wasn't convinced. She has sent a new router out and said if that doesn't fix it she will take to the next level to get someone else out to probably check the exchange/BT line/plus everything inside the house.

    4. #13
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      Re: Anyone else got Sky Broadband in Rugby? - ongoing problems

      Hopefully the new router will sort it. In regards to the exchange, I checked it earlier today and there was work ongoing on the 21st which, if I can remember right, only affected one card (30 odd customers) and only lasted a few hours. So, seemingly, the people who told you it was due to maintenance at the exchange were talking out their backside.

     

     
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