Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 5 of 5

    Slowest Internet

    This is a discussion on Slowest Internet within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi there if this is in the wrong place or what ever please move. I've been with sky broadband since ...

    1. #1
      NathanEvans's Avatar
      NathanEvans is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Jul 2010
      Posts
      2
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Exclamation Slowest Internet

      Hi there if this is in the wrong place or what ever please move.
      I've been with sky broadband since Feb of this year and i've had seriously slow internet. I've rang numerous times and have been put through for line reconfigure's but nothing has come from it. Here's my latest speed test:


      I have micro filters in all in use phone sockets. I don't really know what I need to do or whats the best thing to do to get this sorted. I do a lot of downloading for game up dates both on PC and PS3 but it takes hours to download even the smallest patch. I rent films online and by the time they have downloaded they have expired. I also do a lot of image and video editing and getting content for projects is almost impossible. I just really what to know what you lot would suggest and if any of you know how to fix this problem. Also an important bit of info is when the router gets turned off it can take up to 7 hours to reconnect (the @ light will just flash orange)

      Thank you once again sorry if there are any duplicate threads or this is in the wrong place. Nathan


    2. Advertisement
    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: Slowest Internet

      This thread is useless without connection stats *joke*

      Put your stats up and we can comment further
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      NathanEvans's Avatar
      NathanEvans is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Jul 2010
      Posts
      2
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Slowest Internet

      Is that what you mean? (See Attachments)
      Attached Thumbnails Attached Thumbnails Slowest Internet-skytest.jpg  

    5. #4
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: Slowest Internet

      Yep!

      Right, on first glance you're on a long line so you're not going to get amazing speed anyway BUT you are capped and on adsl2+ which won't be suiting your line. Best get onto Sky to get the line configuration sorted. Make sure you're in the master, or test, socket before calling too to save some time
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. #5
      Isitme's Avatar
      Isitme is offline Sky User Moderator
      Exchange: Bannockburn
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Sky+ HD
      Join Date
      Dec 2006
      Location
      Central Scotland
      Posts
      34,131
      Thanks
      64
      Thanked 1,641 Times in 1,602 Posts

      Re: Slowest Internet

      Best get onto Sky to get the line configuration sorted
      That is, ask Sky to change your line mode to G.DMT. This may help get your speed up a bit.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION