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    KANA form

    This is a discussion on KANA form within the Sky Broadband help forums, part of the Sky Broadband help and support category; I need to use this to contact sky about my broadband. Ive clicked on links in previous posts but they ...

    1. #1
      KyleF's Avatar
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      Post KANA form

      I need to use this to contact sky about my broadband.

      Ive clicked on links in previous posts but they direct me to: Sky Help Centre. (or am i supposed to go from there?)

      thanks


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    3. #2
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      Re: KANA form

      Type in what your query relates to into the help center then you should get contact links.

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      Re: KANA form

      Or just ring the support line if you are the account holder, Kana forms can take a while to be actioned.

    5. #4
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      Re: KANA form

      thanks for the responce, i am emailing them because i am not the account holder, my mum is. She doesn't want to ring because last time she was on the phone saying "A for apple" because the person could'nt understand.

      Also, where do they reply to? your email address you signed up with for do i have to access a sky email system of some sort?


      thanks.
      Last edited by KyleF; 19-07-10 at 10:36 AM.

    6. #5
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      Re: KANA form

      They'll reply to whichever email address you put into the form, you have to login to mysky however - I think you need to be the primary user on the account in mysky to do this.

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