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    Slow throughput from some sites

    This is a discussion on Slow throughput from some sites within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi guys, Sync speed & stability is fine (for my line) but suffering slow download speeds from some sites, upload ...

    1. #1
      Flangers's Avatar
      Flangers is offline Sky User Member
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      Slow throughput from some sites

      Hi guys,

      Sync speed & stability is fine (for my line) but suffering slow download speeds from some sites, upload appears unaffected. Problems occurred when I re-synced a few times in one morning as I was working on the phone wiring/filters etc. This has happened before and Support resolved it but I never got an explanation.

      Problem domains include:
      speedtest.net
      samknows.com
      lifehacker.com
      evernote.com

      Stats:
      > adsl status
      --------------------------- ATU-R Info (hw: annex A, f/w: annex A) -----------
      DSL Modulation : G.DMT
      State : SHOWTIME
      DS Actual Rate : 1856000 bps US Actual Rate : 608000 bps
      DS Attainable Rate : 2176000 bps US Attainable Rate : 704000 bps
      DS Path Mode : Interleave US Path Mode : Interleave
      DS Interleave Depth : 32 US Interleave Depth : 8
      NE Current Attenuation : 61 dB Cur SNR Margin : 9 dB
      DS actual PSD : 18. 8 dB US actual PSD : 12. 4 dB
      ADSL Firmware Version : 332201_A
      -------------------------------- ATU-C Info ---------------------------------
      Far Current Attenuation : 31 dB Far SNR Margin : 7 dB
      CO ITU Version[0] : 00004753 CO ITU Version[1] : 0000504e
      DSLAM CHIPSET VENDOR : < CNXT >

      Have logged a ticket but would like to understand more what is going on. It looks like packet loss or routing but ping/traceroute don't indicate any issues.

      Any thoughts? Package is Everyday Lite.


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Slow throughput from some sites

      Might wanna post stats from Sky router, or use it and see if things go back to normal
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      simonmpoulton's Avatar
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      Re: Slow throughput from some sites

      I agree with IWNTE on posting stats from the sky router, those stats are incredibly hard to interpret.

      Pace SKY HD With Seagate Pipeline HD 2TB

    5. #4
      Flangers's Avatar
      Flangers is offline Sky User Member
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      Re: Slow throughput from some sites

      Sky router not available, someone must have borrowed it, stats are basically:
      SNR 9db
      Downstream Att 61db
      Sync 1856 down, 608 up

      As I say, I don't believe stats are really my issue as some sites perform as expected, others don't.

     

     

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