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    What password are they talking about?

    This is a discussion on What password are they talking about? within the Sky Broadband help forums, part of the Sky Broadband help and support category; I want to cancel my sky broadband because I found that Orange can under cut Sky's 15GBP to 9GBP at ...

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      revendel's Avatar
      revendel is offline Sky User Member
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      Angry What password are they talking about?

      I want to cancel my sky broadband because I found that Orange can under cut Sky's 15GBP to 9GBP at better download speed.

      The thing is, the guy on the phone keeps askin me for a password, I dont know what the hell he is talking about,

      Is it my Username password? or a password I provided when signing up?

      Can this password be found on My Sky?


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    3. #2
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      User05 is offline Sky User Member
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      Re: What password are they talking about?

      If you're the account holder, you would have set up a password for your sky account to give over the phone as part of DPA. Assuming you are the account holder, if you can't remember the password, you can confirm a different detail such as your mother's maiden name or date of birth.

    4. #3
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      simonmpoulton is offline Sky User Member
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      Re: What password are they talking about?

      Sky's service is actually 12.50 now or 7.50 with sky talk. I'd be wary of orange, I know people with sky who get 2.5mb in an area and people nearer the exchange on orange stuck with 600kbps (and there was nothing wrong with there internal wiring either!)

      Pace SKY HD With Seagate Pipeline HD 2TB

     

     

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