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    Speed Halved Please Help (split from another thread)

    This is a discussion on Speed Halved Please Help (split from another thread) within the Sky Broadband help forums, part of the Sky Broadband help and support category; It' s bit of a rip off I was on Sky mid package that started at 7.1 k bits and ...

    1. #1
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      Speed Halved Please Help (split from another thread)

      It' s bit of a rip off I was on Sky mid package that started at 7.1 k bits and was cut back to 3.9 k bits as soon as I upgraded it went back to7.1 k bits being a long term customer with Sky not happy as I have Sky TV and phone as well just a way of getting a bit more money out of you


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    3. #2
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      Re: Mugged Off

      Quote Originally Posted by ianpdq View Post
      It' s bit of a rip off I was on Sky mid package that started at 7.1 k bits and was cut back to 3.9 k bits as soon as I upgraded it went back to7.1 k bits being a long term customer with Sky not happy as I have Sky TV and phone as well just a way of getting a bit more money out of you
      Not sure why you have posted the same thing on 3 diffrent threads but if you have issues with your speed post your router stats.

    4. #3
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      Re: Mugged Off

      Quote Originally Posted by dsldude View Post
      Not sure why you have posted the same thing on 3 diffrent threads but if you have issues with your speed post your router stats.
      How do I do that like this

    5. #4
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      Re: Mugged Off

      Quote Originally Posted by ianpdq View Post
      How do I do that like this
      1. Dont hijack someone elses thread create your own
      2. All the links to work out how to get your stats are in the skyuser quick links to the left!

      Pace SKY HD With Seagate Pipeline HD 2TB

    6. #5
      ianpdq's Avatar
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      Re: Mugged Off

      Quote Originally Posted by simonmpoulton View Post
      1. Dont hijack someone elses thread create your own
      2. All the links to work out how to get your stats are in the skyuser quick links to the left!
      Who are you some sort of mod

    7. #6
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      Re: Mugged Off

      No he's not but it's the done thing to start your own thread as opposed to hijack someone else's...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    8. #7
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      Re: Speed Halved Please Help (split from another thread)

      If you want some advice, it's best to post some stats first:


      How to get your router statistics


      and for the Test socket

      How to test your ADSL in the Master Socket

      It gives those who can help, a basis to work from.

    9. #8
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      Re: Speed Halved Please Help (split from another thread)

      Stumpy
      Hi well stated ianpdq now if as Stumpy give so information let see what can be done to help your issue every issue can be solved if you are interested. You have taken the first now some information and we will try to assist

    10. #9
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      Re: Speed Halved Please Help (split from another thread)

      Router Statistics

      System Up Time: 397:11:34
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 578480 995138 0 226 3420 78:28:10
      LAN 100M/Full 2397259 1416312 0 1838 175 397:11:29
      WLAN 11M/54M 2822292 1897834 0 2130 178 397:11:17
      ADSL Link Downstream Upstream
      Connection Speed 8189 kbps 796 kbps
      Line Attenuation 34 db 18 db
      Noise Margin 5 db 14 db
      Thanks guys

    11. #10
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      Re: Speed Halved Please Help (split from another thread)

      ianpdq
      Hi can you do a How to test your ADSL in the Master Socket also Sky User - Broadband Speed Tester to see what speed you are getting at the moment

     

     
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