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    Slow Webpages - traces included

    This is a discussion on Slow Webpages - traces included within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, not sure if this is in the right forum so apologies if it isnt. I have sky broadband max, ...

    1. #1
      supersonic147's Avatar
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      Slow Webpages - traces included

      Hi, not sure if this is in the right forum so apologies if it isnt.

      I have sky broadband max, using wired connection on my desktop running windows xp, wiresless connection on my laptop running vista.

      On my desktop machine web pages are taking up to 2 mins to appear, download speeds are fine though. On my laptop I do not have the problem and it is confusing me. Traces and router stats below. Any advice appreciated.

      Microsoft Windows XP [Version 5.1.2600]
      (C) Copyright 1985-2001 Microsoft Corp.

      C:\Documents and Settings\Trevor>cd..

      C:\Documents and Settings>cd..

      C:\>tracert Sky User

      Tracing route to skyuser.co.uk [77.240.11.57]
      over a maximum of 30 hops:

      1 1 ms <1 ms <1 ms myrouter.home [192.168.0.1]
      2 109 ms 25 ms 50 ms cr1.cmwil.uk.easynet.net [87.87.252.57]
      3 28 ms 21 ms 20 ms 80.238.37.65
      4 32 ms 32 ms 32 ms te0-6-0-0.er10.enslo.ov.easynet.net [89.200.135.
      83]
      5 32 ms 32 ms 32 ms xe-9-0-0.edge3.London2.Level3.net [212.187.201.5
      7]
      6 40 ms 35 ms 35 ms ae-32-54.ebr2.London2.Level3.net [4.68.117.126]

      7 128 ms 29 ms 41 ms ae-3-3.ebr1.London1.Level3.net [4.69.141.189]
      8 61 ms 35 ms 36 ms ae-4-4.car1.Manchesteruk1.Level3.net [4.69.133.1
      01]
      9 35 ms 35 ms 35 ms ae-11-11.car2.Manchesteruk1.Level3.net [4.69.133
      .98]
      10 35 ms 35 ms 116 ms 195.50.119.226
      11 47 ms 35 ms 35 ms custfw1a.tur.melbourne.co.uk [77.240.2.71]
      12 35 ms 35 ms 42 ms jupiter.skyuser.co.uk [77.240.11.57]

      Trace complete.

      Microsoft Windows XP [Version 5.1.2600]
      (C) Copyright 1985-2001 Microsoft Corp.

      C:\Documents and Settings\Trevor>cd..

      C:\Documents and Settings>cd..

      C:\>tracert Sky User

      Tracing route to skyuser.co.uk [77.240.11.57]
      over a maximum of 30 hops:

      1 1 ms <1 ms <1 ms myrouter.home [192.168.0.1]
      2 109 ms 25 ms 50 ms cr1.cmwil.uk.easynet.net [87.87.252.57]
      3 28 ms 21 ms 20 ms 80.238.37.65
      4 32 ms 32 ms 32 ms te0-6-0-0.er10.enslo.ov.easynet.net [89.200.135.
      83]
      5 32 ms 32 ms 32 ms xe-9-0-0.edge3.London2.Level3.net [212.187.201.5
      7]
      6 40 ms 35 ms 35 ms ae-32-54.ebr2.London2.Level3.net [4.68.117.126]

      7 128 ms 29 ms 41 ms ae-3-3.ebr1.London1.Level3.net [4.69.141.189]
      8 61 ms 35 ms 36 ms ae-4-4.car1.Manchesteruk1.Level3.net [4.69.133.1
      01]
      9 35 ms 35 ms 35 ms ae-11-11.car2.Manchesteruk1.Level3.net [4.69.133
      .98]
      10 35 ms 35 ms 116 ms 195.50.119.226
      11 47 ms 35 ms 35 ms custfw1a.tur.melbourne.co.uk [77.240.2.71]
      12 35 ms 35 ms 42 ms jupiter.skyuser.co.uk [77.240.11.57]

      Trace complete.

      C:\>tracert Google

      Tracing route to www-tmmdi.l.google.com [66.102.9.147]
      over a maximum of 30 hops:

      1 1 ms <1 ms <1 ms myrouter.home [192.168.0.1]
      2 26 ms 25 ms 24 ms cr1.cmwil.uk.easynet.net [87.87.252.57]
      3 21 ms 21 ms 21 ms 80.238.37.65
      4 30 ms 29 ms 29 ms te0-7-0-5.er11.thlon.ov.easynet.net [89.200.134.
      59]
      5 * * * Request timed out.
      6 29 ms 29 ms 29 ms 64.233.175.25
      7 40 ms 40 ms 39 ms 209.85.251.190
      8 42 ms 42 ms 42 ms 72.14.232.239
      9 53 ms 43 ms 45 ms 64.233.174.14
      10 41 ms 42 ms 42 ms lm-in-f147.1e100.net [66.102.9.147]

      Trace complete.


      Router Statistics

      System Up Time: 94:05:08
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 10111756 11827727 0 0 1305 23:17:51
      LAN 25588398 18846396 0 0 92 94:05:08
      WLAN 5880201 9296704 0 0 0 94:04:45
      ADSL Link Downstream Upstream
      Connection Speed 19004 kbps 966 kbps
      Line Attenuation 15.5 db 6.4 db
      Noise Margin 7.3 db 8.0 db
      Poll Interval: (secs)


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    3. #2
      supersonic147's Avatar
      supersonic147 is offline Sky User Member
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      Re: Slow Webpages - traces included

      Quick update - upon doing some traces on my laptop they are identical to the desktop ones but the webpages load instantly. I am now even more confused than i was before.

    4. #3
      simonmpoulton's Avatar
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      Re: Slow Webpages - traces included

      Theres nothing I can see wrong with those traces at all. Theres no massive jump in ms for any of them. As your laptop is fine i'll assume theres nothing wrong with the connection. Have you tried an alternative web browser? Have you got all the latest windows updates? Have you checked for virus's/malware with a good virus checker?

      Pace SKY HD With Seagate Pipeline HD 2TB

    5. #4
      supersonic147's Avatar
      supersonic147 is offline Sky User Member
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      Re: Slow Webpages - traces included

      Currently running fully updated Kaspersky rescue cd on desktop machine, will repost if it highlights any infections.

    6. #5
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      Re: Slow Webpages - traces included

      Use TCPOptimiser or DrTCP from the links below to optimise your PC connection.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    7. #6
      supersonic147's Avatar
      supersonic147 is offline Sky User Member
      Exchange: 01902
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      Router: Sagem F@ST 2504
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      Re: Slow Webpages - traces included

      Problem solved - found the following info on another forum which has stopped the slow webpage connection.

      Let's try something else ......

      Start > Run > type in cmd > OK to get a Command window

      At the flashing cursor type cd\ Enter to change to the C:\ root

      At the C prompt type ipconfig /flushdns Enter.

      Then exit the command window.

      Try connecting again to one of the troublesome websites.

      Thanks for all the help & advice.

     

     

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