Quote Originally Posted by angelboy View Post
What's an OP?

What's an FTR breach?

What's an SFI?
OP - Original Poster i.e. you.

FTR breach - Fault Threshold Rate. You have a maximum stable rate (MSR) on sky connect, or ipstream products, and if your speed drops a certain percent under your MSR, then you can have it logged to BT to investigate why.

SFI - Special Faults Investigator. Just the name for the engineers.