Sky and BT HELL!
This is a discussion on Sky and BT HELL! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by angelboy What's an OP ? What's an FTR breach? What's an SFI? OP - Original Poster i.e. ...
- 11-06-10, 01:45 PM #41
Re: Sky and BT HELL!
FTR breach - Fault Threshold Rate. You have a maximum stable rate (MSR) on sky connect, or ipstream products, and if your speed drops a certain percent under your MSR, then you can have it logged to BT to investigate why.
SFI - Special Faults Investigator. Just the name for the engineers.