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    Problems with connection after power being turn off.

    This is a discussion on Problems with connection after power being turn off. within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi Guys, I'm not sure how to word this so I'll do my best. When i turn my Router back ...

    1. #1
      richie001's Avatar
      richie001 is offline Sky User Member
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      Problems with connection after power being turn off.

      Hi Guys,

      I'm not sure how to word this so I'll do my best.

      When i turn my Router back on after it's been turn off.it seem to have problems connecting again.Whats happening is the internet light goes amber like normal then goes green for 5 seconds then goes amber for 10 seconds then green for 5 seconds then back amber again for 10 seconds,then green for 5 seconds and it keeps doing this for 20 mins-30 mins then it OK,sometime it just keeps doing this till you have to turn it back off/on.

      Click on picture to see a video




      these are my stats once the internet light stays green.

      ystem Up Time: 01:20:30
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 21103 29248 0 787 7276 01:17:22
      LAN 100M/Full 29859 22244 0 7168 946 01:20:25
      WLAN 11M/54M 858 0 0 83 0 01:20:12
      ADSL Link Downstream Upstream
      Connection Speed 6016 kbps 608 kbps
      Line Attenuation 49 db 28 db
      Noise Margin 3 db 17 db


      Sometime the light with the tick(below the powerlight)comes on very briefly.

      Hope that makes sense.(that's the reason for the video)
      Last edited by richie001; 03-06-10 at 12:13 AM.


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    3. #2
      PaulSky's Avatar
      PaulSky is offline Sky User Member
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      Re: Problems with connection after power being turn off.

      Noise margin is very low, check your filters in case one has failed.

    4. #3
      Siandcol's Avatar
      Siandcol is offline Sky User Member
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      Re: Problems with connection after power being turn off.

      I have the same problem, except for the lights. If the power is turned off for a while, it won't reconnect and continues to say No Network Connection. Did you have any luck?

    5. #4
      richie001's Avatar
      richie001 is offline Sky User Member
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      Re: Problems with connection after power being turn off.

      Yes,I spent nearly a a whole hour on the phone to Sky(just got off the phone)and it seem that there is a problem at the exchange,something to do with it not applying a IP address and it's been pass to BT and it may be fix tomorrow or Monday.

     

     

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