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    websites that dont work!

    This is a discussion on websites that dont work! within the Sky Broadband help forums, part of the Sky Broadband help and support category; I'm starting to worry. Sites I and probably others using Sky cannot access: www.sigmachat.com www.cnn.com I don't wanna be the ...

    1. #1
      Ratti3's Avatar
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      Thumbs down websites that dont work!

      I'm starting to worry.

      Sites I and probably others using Sky cannot access:

      www.sigmachat.com
      www.cnn.com

      I don't wanna be the one calling Sky to say the above sites can't be accesed, God help anyone else that decides to give them a call about this. Can you imagine trying to explain it to them, they'll probably say "is your pc on".


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    3. #2
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      sigmachat someone posted the other week about, cnn and sigma work for me on F2S

      maybe a conspiracy to make you use Sky news?




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    4. #3
      mrmojo's Avatar
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      Do a traceroute to the sites in question.

    5. #4
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      Quote Originally Posted by mrmojo View Post
      Do a traceroute to the sites in question.
      For the non-geeks amond us:

      Start > Run > Type 'cmd' > Type 'tracert www.cnn.com' > Post results

    6. #5
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      Thumbs down tracert cnn.com

      cnn times out

    7. #6
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      Code:
      C:\>tracert www.cnn.com
      
      Tracing route to cnn.com [64.236.16.84]
      over a maximum of 30 hops:
      
        1     1 ms     7 ms    <1 ms  192.168.0.1
        2    49 ms    33 ms    67 ms  cr0.sdwwst.uk.easynet.net [195.189.158.84]
        3    27 ms    27 ms    27 ms  80.238.39.225
        4    33 ms    38 ms    32 ms  ip-89-200-132-53.ov.easynet.net [89.200.132.53]
        5    32 ms    32 ms    31 ms  te-3-3.r00.londen05.uk.bb.gin.ntt.net [83.231.146.65]
        6    32 ms    31 ms    31 ms  xe-3-2.r00.londen03.uk.bb.gin.ntt.net [129.250.3.46]
        7    32 ms    31 ms    31 ms  xe-0-1-0.r22.londen03.uk.bb.gin.ntt.net [129.250.2.77]
        8    54 ms    34 ms    32 ms  p16-0.aol.londen03.uk.bb.gin.ntt.net [129.250.8.126]
        9    32 ms    32 ms    32 ms  bb2-loh-S1-1-0.atdn.net [66.185.136.250]
       10    99 ms    99 ms    99 ms  bb2-nye-P5-0.atdn.net [66.185.152.141]
       11   104 ms   104 ms   109 ms  bb2-vie-P12-0.atdn.net [66.185.152.201]
       12   115 ms   116 ms   115 ms  bb2-atm-P3-0.atdn.net [66.185.152.33]
       13   122 ms   116 ms   116 ms  pop1-atl-P5-0.atdn.net [66.185.136.35]
       14     *        *        *     Request timed out.
      Code:
      C:\>tracert www.sigmachat.com
      
      Tracing route to www.sigmachat.com [64.255.248.202]
      over a maximum of 30 hops:
      
        1    <1 ms    <1 ms    <1 ms  192.168.0.1
        2    62 ms    34 ms    41 ms  cr0.sdwwst.uk.easynet.net [195.189.158.84]
        3    28 ms    27 ms    27 ms  80.238.39.225
        4    34 ms    32 ms    33 ms  ip-89-200-132-53.ov.easynet.net [89.200.132.53]
        5    31 ms    32 ms    31 ms  te-3-3.r00.londen05.uk.bb.gin.ntt.net [83.231.146.65]
        6    31 ms    31 ms    31 ms  xe-3-2.r00.londen03.uk.bb.gin.ntt.net [129.250.3.46]
        7    44 ms    63 ms    31 ms  xe-0-1-0.r22.londen03.uk.bb.gin.ntt.net [129.250.2.77]
        8     *       99 ms   100 ms  p64-1-0-0.r21.nycmny01.us.bb.gin.ntt.net [129.250.2.38]
        9   100 ms    99 ms    99 ms  xe-0-3-0.r20.nycmny01.us.bb.gin.ntt.net [129.250.2.32]
       10   100 ms   100 ms   100 ms  p16-1.att.nycmny01.us.bb.gin.ntt.net [129.250.8.162]
       11   123 ms   124 ms   123 ms  tbr1032901.n54ny.ip.att.net [12.122.81.10]
       12   124 ms   137 ms   124 ms  tbr1-cl14.cgcil.ip.att.net [12.122.10.2]
       13   123 ms   136 ms   141 ms  gar1-p300.ipsin.ip.att.net [12.123.210.21]
       14     *        *        *     Request timed out.

    8. #7
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      that looks to me like hop 14 is the problem, and nowt to do with Sky?

      i maybe wrong but perhaps they have blocked Sky ip's?

      or am i talking complete tosh?




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    9. #8
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      I'm on the Sky Broadband Max 16Mb option (getting about 10Mb) and was connected today.

      I can't access www.quidco.com - a site I used regulary when I was with Pipex.

      Quidco say that my ISP is located outside the UK and therefore won't work with the site (which relies on locations from the ISP to track on-line purchases).

      I've done a whois for my ip - it comes up with this:

      OrgName: RIPE Network Coordination Centre
      OrgID: RIPE
      Address: P.O. Box 10096
      City: Amsterdam
      StateProv:
      PostalCode: 1001EB
      Country: NL

    10. #9
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      isp located outside uk

      I've tried to access www.quidco.com just now having been connected to SKY BB MAx today. It's a site I use regularly at work and at home (I was with Pipex).

      The site tried to throw me out because it thought I am outside the UK.

      Their administrator's been in touch saying that "it looks like your internet hosting may be routing you through an external IP "

      Has anyone else had problems like this ?

      Like others I can't access CNN.com

    11. #10
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      Welcome to skyuser.co.uk simesa

      have moved your thread to here, as it seems you are not the only one to be suffering




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